Oracle is at the forefront of the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value.
As an Account Cloud Engineer (ACE), you will work closely with designated sales representatives on a curated group of customers, serving as a technical thought leader and providing strategic support to effectively communicate the value proposition of Oracle Cloud Technologies.
This role is presales oriented and will work with the Oracle South sales team and our field customers in the Spanish region.
You will bring your own value and sometimes lead different teams, to support our customers in their transformation journey to Oracle cloud by creating a unique experience and impact customer success. Together we L.E.A.D the way:
Live with our customers Embrace collaboration and trust Aim for excellence Do it with fun and excitement
Job Summary
Customer aligned, the ACE role (Account Cloud Engineer) is responsible for customer lifecycle from project concept in presales phases to usage and expansion within the customer. Orchestrates the technical teams/skills required to ensure our cloud technology is driving customer business outcome and sustainable usage/growth Builds the cloud consumption plan for and with the customer Works with Specialist team with deep technical expertise on specific solutions. Works with the Cloud Adoption Manager to ensure customer adoption health & customer experience Collaborates with Cloud Sales Reps to define a customer-centric strategy, identifies and captures new cloud business opportunities, and conducts rigorous technical reviews to achieve a successful "technical Win” Demonstrates expertise in understanding customers' IT infrastructures and stays up-to-date with cutting-edge technologies. Provides strategic guidance on deploying new workloads, leveraging technical knowledge to drive successful cloud implementation and optimization strategies. - i.e. Move & Improve
Roles&Responsibilities
The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities. Actively involved in the Oracle account team in defining account strategy, execute and drive the cloud consumption growth. Is accountable for the successful experience of customer(s) in their territory. Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs. Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor. Informs customers/prospects on Oracle’s cloud technologies and how they will create value and competitive differentiation Presents Oracle's technology demonstrating deep familiarity with cloud infrastructure, security and integration capabilities. Acts as customer single point of contact for cloud engineering related aspects Engage Oracle Cloud technology team, lead virtual team to support in create the solution, design architecture, deliver POC, tailored technical workshops during sales cycle. Leads activities and teams to help position the value of Oracle’s Cloud and continually meet customer expectations.
Skills&Profile
Broad technical experience of Cloud Infrastructure and Platform solutions along with a strong understanding of cloud architectures & technologies. Knowledge of Oracle platform services and cloud infrastructure would be a strong advantage. Demonstrates leadership capability including the ability to delegate activities & involve the right teams/skills sets. Clearly able to articulate the Cloud offerings in the market and with the ability to discuss architectures: Excellent communication and presentation skills for a group with high degree of comfort speaking across all levels of management (eg IT management, Architects, administrators and executives). Experience in understanding complex customer ecosystems with the ability to translate customer needs into workable solutions. Familiar with 3rd party hyperscalers including OCI, AWS, Azure and GCP Intelligence to identify key trends and insights and leverage them in driving decision making and execution within customer Experience in engaging and influencing stakeholders. Ability to build relationships to grow business. Act as a partner to our customers, not just a vendor. High level of commercial business understanding Background on Data Engineering, Data Science & Analytical projects implementing leading edge transformational cloud technologies is a plus for the role.
Oracle is proud to be an equal opportunities employer and we are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic.
A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.
We are building a diverse, motivated and inclusive workforce and we leverage flexible work practices in order to do so.
Language requirement for this role : English and Spanish.
Career Level - IC4