The Account & Relationship Management Executive is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. This position will collaborate closely with the successful Ovid Sales Team to maintain and grow existing accounts, while also working independently to create new opportunity throughout the territory.

**This position will be responsible for a 3-state territory including Florida, Alabama and the Caribbean Traveling to meet with customers throughout these states and working remotely from your home office

ESSENTIAL DUTIES

·        Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management.

·        Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle.

·        Communicate with customers with regards to any account problems and discuss customer concerns and suggestions.

·        Negotiate service/product terms with customers in line with guidelines

·        Report suggestions to and develop solutions with sales, order processing, and customer support team.

·        May handle add-on sales for clients

JOB QUALIFICATIONS

Education: Bachelor’s Degree or equivalent relevant experience.

Required Experience

·        ​3+ years working in Account Management or Sales, or other equivalent experience including:

·        Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry.

·        Experience with Salesforce.com or other CRM.

·        Proficiency with MS Office; Word, Excel, PowerPoint and Outlook

Other Knowledge, Skills, and Abilities

·        Knowledge of medical education or healthcare industries preferred.

·        Excellent communication (both written & oral) and presentation skills.

·        Ability to manage own territory/account and monitor resources accordingly.

Travel:

·        Approximately 50% including air travel and overnight travel. Possibility of some minimal international travel for meetings.

Read more here: https://www.wolterskluwer.com/en/solutions/ovid

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