Mt Sterling, Illinois, USA
28 days ago
Accounts Receivable Customer Analyst

Your Role: Responsible for research and resolution of partner (customer or supplier) behavior and payment variances.

Provides analytical expertise in managing partner portfolios to resolve and reconcile open receivable balances (aka disputes/deductions) Ensures customer offsets are appropriately categorized in the ledger Investigates aging receivables and researches to mitigate loss Trends data and conducts analysis to identify the root cause of systemic problems. Partners specifically with Warehouse, Inventory, Transportation and Sales to understand trends with delivery shortages, damages, and fees. Collaborates and communicates with external business partners to understand processes and establish mutually beneficial improvements & resolve disputes Applies Lean thinking and tools to identify and eliminate waste in all areas of the position.

We Need You To Have:

Bachelor’s degree in Accounting, Finance or another business-related field High proficiency in communication skills – written and verbal Exceptional analysis and problem-solving skills Excellent interpersonal skills when dealing with internal and external customers Excellent organization and follow up skills

We’d Like You To Have:

Ability to work independently as well as within a team environment Advanced Excel skills, including a good working knowledge of V-Lookup and Pivot Table functions Ability to work in a flexible work environment, meeting the needs of the business

What Can Dot Offer You?

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

A friendly working environment Highly competitive compensation and benefits package Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

 

EOE/AA Employer: Dot provides equal employment opportunities to all employees and applicants for employment based on merit and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including and not limited to recruiting, hiring, placement, and promotion.

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