Associate Accounts Receivable Specialist 

Wilmington, DE  

Monday to Friday 8:00 am to 5:00 pm 

Hybrid-three days in office per week and two days' work from home 

As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals, and we’ll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time. 

As an Associate Accounts Receivable Specialist, you will be contacting our customers, such as other companies, law firms, etc., to ensure payment of past due invoices.  Our most successful employees are motivated self-starters who are team players who exhibit effective communication skills, strong time management skills, and a positive attitude. 

  

Some of the things you will be doing:  

Providing excellent customer service to internal and external clients  Use problem-solving skills to resolve customer issues  Processing and handling incoming customer inquiry calls  Data entry of client information  Accurate documentation of collection activities  Emailing statements to clients   Educating customers on our services  Meet monthly targets 

What technical skills, experience, and qualifications do you need? 

Experience in providing excellent customer service  A passion for finance   Active listening skills  Confidence on the phone  Excellent problem-solving skills  Strong attention to detail is a must  Tact and diplomacy in dealing with both customers and co-workers  Effective written and oral communication skills.  Interpersonal skills are necessary to interact effectively with customers and employees of all levels within the organization  Self-motivator while actively participating in a team environment. 

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