Admissions Representative
This position will work at ECPI University’s Greensboro, NC campus located at 7802 Airport Center Drive.
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education.
Position Summary
Are you seeking a career at a university that promotes the enhancement of each student’s professional and personal life through education? Then a career as an Admissions Representative with ECPI University may be for you!!
Our Admissions team continues to expand to support our prospective students. If you have prior experience in sales, recruitment, marketing, or client services and consider some of your strengths to be in your communication, relationship-building, follow- through, accountability, change management and teamwork competencies, you are encouraged to apply!
Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners.
Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding ECPI University programs in order to assist potential students in identifying the ECPI University program that will best meet their needs.
Responsibilities
Responsibilities
Provide excellent customer service to potential students through consistent and effective outreach and follow-upMake outbound calls to prospective students who have expressed an interest in attending the universityMeet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goalsRepresent the university both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection processAttend all admissions department meetings and training sessionsAccurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reportsEnsure that all enrollment paperwork is completed accurately and in a timely mannerKeep all required reports current and accurate, including information stored in university systemsAdhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulationsNetwork and build strong relationships to generate referralsWork collaboratively with other departments to ensure student satisfactionAssist in the planning and implementation of on-campus events and programs for groups and individualsQualifications
Qualifications
Education/Experience
Bachelor's degree preferred1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc. Any equivalent combination of education and experience
Skills/Abilities
Passionate about helping others achieve their educational and career goalsExcellent customer service skills; to include the ability to effectively follow up and follow throughEffective oral and written communication skillsEffective computer skills as well as familiarity with the professional use of social mediaDemonstrated ability to work effectively both independently as well as part of a team
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
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