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CORE JOB SUMMARY  

The Advanced Practice Provider (APP) Team Manager functions as a clinical leader and clinical team member delivering care to a panel of patients for whom they have responsibility for the planning, implementation, coordination, and evaluation of care related outcomes. As a clinical leader, the APP Team Manager is responsible for the management and oversight for the clinical practice of the inter-professional team who are integral to the care of patients at the site. The position works in partnership with the patient care team and other practice leaders to ensure effective delivery of care and actively supports the achievement of patient, departmental, and organizational goals.   

CORE JOB FUNCTIONS  

Develops, leads, and manages the clinical practice, quality, and safety of patient care of an interdisciplinary team which may include other APPs, registered nurses, licensed practical nurses, medical assistants, and other clinical staff who are essential to the care delivery model.  

Coordinates care and meeting patient care needs in conjunction with a variety of providers including licensed independent providers acting in consultation with population managers, care managers, and others.  

Participates in the hiring, supervision, and performance evaluation for team members. Identifies opportunities for and initiates interdisciplinary collaboration to achieve team and patient goals.  

Utilizes available resources and methodologies to advance practice within the department and beyond, with the aim of improving the care of all patients, particularly those most at risk for adverse outcomes.  

Seeks opportunities to disseminate clinical knowledge and advance practice and nursing practice development through publication in scholarly journals and participation in professional meetings.  

Leads and/or participates in departmental, hospital, and/or system-level committees and task forces as a representative of the department, practice and the Department of Nursing as requested. Collaborates with physicians and the interdisciplinary team to refine team goals and objectives and further ensures ongoing continuous improvements to the care delivery model. Analyzes, interprets, and presents team-based care results to various audiences as appropriate including senior organizational leaders, departmental and practice leaders, nursing leadership, colleagues, and staff.  

Collaborates with the other members of the team, appreciating and valuing their contributions, and encouraging all to work at the top of their license/role, education and training for effective care and service to patients in the context of efficient use of resources.  

Establishes effective interpersonal relationships with nurses, other advanced practice providers, staff, clinical departments, and interdisciplinary colleagues.  

Provides direct care, counseling, and teaching to patients. Performs physical examinations and provides preventive health measures appropriate to patient needs.  

Orders, interprets, and evaluates appropriate lab and diagnostic tests to assess patients’ clinical problems and health care needs. Arranges for appropriate plan of care and follow-up based on outcome of diagnostic, lab, and physical assessment findings.   

Sets priorities for appropriate and efficient management of patient care that reflects evidence-based practice and cost-effective management of time, available human resources, supplies and equipment.  

Incorporates the concepts of health maintenance, prevention, and promotion into daily practice through patient education and counseling. Assists patients and families in self-care management through the provision of information, tools and resources.  

Engages in regular performance improvement activities. Uses performance and patient outcome data for continuous quality improvement. Contributes to developing structure, processes, and systems to improve the care and disease management of patients.  

Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.  Ensures employees are trained on controls within the function and on University policy and procedures. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

CORE QUALIFICATIONS  

Education: 

Master’s degree in relevant field. 

Certification and Licensing: 

National Advanced Practice Registered Nurse Certification (APRN) OR national board certification as a Physician Assistant. 

Current Physician Assistant or APRN license in the State of Florida.  

Experience: 

Minimum 3-5 years of relevant experience.  Prior leadership experience preferred.   

Knowledge, Skills and Attitudes: 

Ability to handle difficult and stressful situations with professional composure. 

Ability to maintain effective interpersonal relationships. 

Ability to analyze, consolidate, and interpret accounting data. 

Ability to compile, organize, interpret, and communicate accounting data and results concisely. 

Ability to manage a budget and work within the constraints of that budget. 

 DEPARTMENT ADDENDUM 

Department Specific Functions 

Administration: 

Manages, supports and is accountable for the day-to-day operations and quality of output from front-line APP team 

Plans, coordinates, and conducts regularly scheduled APP group meetings and professional development opportunities. 

Acts as a liaison between APPs and departmental leadership and medical directors, facilitating communication and ensuring alignment with goals. 

Assists with recruitment, serving as the primary hiring manager 

Collaborates with Human Resources to monitor and evaluate turnover and recruiting issues. 

Plans, implements, and supervises administrative and operational activities for a section/department of APPs as it relates to productivities and regulatory compliance. 

Performs annual performance reviews for department/team APPs 

Performs FPPE/OPPE 

Ensures compliance with appropriate regulatory requirements specific to the practice areas managed. 

Constructs, implements, and evaluates APP onboarding within their designated teams. 

Conducts disciplinary performance reviews and action planning. 

Plans or delegates staff scheduling including on-call and/or PTO. Formulate scheduling guidelines. 

Assists in developing policies and procedures pertaining to APP professional practice and development. 

Leadership 

Complies with, role models, and enforces the behavioral standards for service excellence. 

Monitors the overall execution of service excellence tactics; modifies as necessary to achieve goals/outcomes. 

In collaboration with the Director of APPs, Medical Directors, other leaders, establishes a strategic and operational plan to ensure adequate and appropriate APP staffing, facilities, and space 

Provides leadership, direction, administrative support, coaching, and feedback to the APP staff within their group. 

Facilitates and emulates the role of the APP in solutions to and resolution of issues related to patient care delivery and to collaboration with all members of the health care team including medical staff, ancillary staff, interdisciplinary staff, patients, and their families. 

Maintains open lines of communication between APP group, Medical Directors, APP leadership, and Service Line Leadership in order to be an agent for positive change. 

Aligns team goals with Health System initiatives 

Demonstrates accountability for own professional practice and improvement efforts 

Ensures leadership succession planning is in place 

Creates an environment which is blame free, where a spirit of appreciative inquiry flourishes and thinking outside the box and taking risks is a system property 

Works collaboratively with the Medical Director, Advanced Practice Director, and other members of the healthcare team to meet the needs of the unit and team as a whole. 

Advocates for APPs to practice at the extent of their training and licensure; identifies and partners to remove barriers to APP practice 

Acts as an advocate for patients, families, coworkers, and the APP profession 

Maintains board certification, state licensure, and continuing education as outlined by hospital, state, and federal policy 

Serve as an expert resource for APP licensure, credentialing, privileging, scope of practice, and regulatory compliance within their service area/s 

Clinical 

Provides direct patient care in specialty population, which may be in a hospital or ambulatory setting 

Thorough and accurate documentation reflecting patient status and plan of care 

Demonstrates competency in all procedures and skills considered essential in their area of practice 

Demonstrates excellence in direct patient care 

Orders, recommends, and interprets tests, treatments, and therapies within their scope of practice 

Prescribes medications and non-pharmacologic treatment modalities, as indicated within their scope of practice 

Provides expert consultation within practice group and with other members of the interdisciplinary team 

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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