Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

This position supports the Executive Steward with all activities pertaining to maintaining the Food and Beverage storage, preparation and service areas and materials to include controlling inventories for and ensuring spotless, sanitary condition of all china, glassware, silverware, cookware and serving utensils; staffing, scheduling, training, and disciplining employees.

Job Specific

Schedules Steward Department staff so as to provide for optimal performance and delivery of superior serviceSupervises maintenance of food and beverage areas and equipment to ensure they are kept to the highest level of sanitation and qualityGuides stewarding activities so as to provide for smooth, efficient, cost effective operation of stewarding operation to include labor management, supervision of all aspects of work performed, inventory controlCommunicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain/provide information regarding current status of daily activities/functions and upcoming eventsMaintains control over food and beverage china, glass, silver, cookware and service equipment inventoriesPrepares department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelinesReviews daily payroll report, maintaining labor cost within established budgetary limitsEnsures adherence to departmental and Loews Hotels guidelines, policies and proceduresInterviews, makes recommendations for hire, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standardsFollows New Hire Training and ongoing Star Service Competency program in accordance with hotel policyEvaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve sameAttends required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotelConducts departmental meetings as required to communicate effectively with all  stewarding personnel to ensure that they are kept current with pertinent hotel information and activitiesOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changes

Qualifications

Associates or higher degree in Food Service Management, Hospitality or equivalentThree years Steward/Kitchen Management experience in large, multi unit, convention HotelThorough knowledge of food and beverage planning and production proceduresAbility to maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteriaEffective management, leadership, organizational and communication skillsAble to push, stand, stoop, bend, and lift items weighing up to 35 pounds repetitivelyAbility to work flexible schedule to include weekends and holidays