Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Job Specific

Completes required set up/preparation of function room prior to scheduled activityInspects all equipment prior to, during and at the end of each function.Reports any deviations from standards to Captain/SupervisorInventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of businessPrepares coffee, iced/hot tea and other beverages as requiredChecks all plates prior to service for accuracy, completeness, appearance and presentationServes food to guests following Star Service StandardsMonitors guests, anticipates needs responds to requests, ensures satisfactionMonitors guest alcohol consumption to prevent over indulgence and ensure safetyClears tables and breaks down function rooms after completion of banquet food service activityCompletes assigned end of shift dutiesOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards

Qualifications

High School Diploma or equivalentOne + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operationThorough knowledge and understanding of quality food service techniques and standardsExceptional guest service skillsCertifications; "TIPS" or equivalent responsible vendorAbility to lift and carry food service trays weighting 35+ poundsAbility to stand stoop and bend repetitively during entire shiftAbility to speak, read and understand the English languageAbility to work flexible schedule to include weekends and holidays