Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Job Responsibilities:

Be responsible for the benefits administration for client’s employees located in EMEA regionResolves cases and enter benefits data in the system for our client’s employeesCollaborates with the client to resolve requests they may have related to a project or an escalated employee issueDefines the processes to support the service delivery of the International Benefits solution aligned to the global strategy, from a process and client value creation perspectiveProvides input in the process design and technology capabilities to ensure optimal process support from a benefits perspectiveConfigures system for a project based on client requirementsContributes to projects utilizing standard project management disciplinesTakes an active part in Process Transition from Client to Alight office.Works daily with other Alight Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employeesDevelops reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.Develops benefits system for new client project requests based upon complete plan rulesProblem solves issues by analyzing benefits system to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specificationsProvides creative solutions to continuously improve and optimize client deliveryParticipates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing

Requirements:

English Language – C1 Level is required (CEFR scale or equivalent)At least 1 year of experience in Benefits Administration/HR Administration/Payroll areaExtensive analytical and problem-solving skillsStrong attention to detailsGood understanding of delivering an outstanding customer experienceHigh level exposure in fast paced environmentGreat Time management skillsExperience in MS Office is a mustVery good knowledge of MS ExcelWorking experience in Benify system or SHARP (SAP HR) would be an assetHigh level of self-motivation and proactivity is requiredSpotless record and strong ethos

We offer:

Private medical care,

Work from home Allowance,

Life insurance,

Benefit platform (MultiSport card, cinema tickets, vouchers, and many more),

Building experience with a growing worldwide organization,

Great work atmosphere: we value positive and productive work environment, open and honest communication and we know that People Matters,

Opportunities to engage in many events, activities and charity initiatives,

Remote work from any city in Poland, office in Krakow available if needed.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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