Billing & Technical Customer Service Advisor (Work From Home!)

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Starting pay rate is $17.31 an hour.

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Full time schedules between the hours of 7am – 10:30pm CST.

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Plenty of growth opportunities within the team!

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Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!

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Paid time off. Work Shift will be assigned after training which may include at least one weekend day.

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Fully work from home!

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About the Billing & Technical Customer Service Advisor Role – Work From Home role:

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As a member of the team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems.

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Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and client. Your punctuality and dependability are key to our clients’ success.

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A few of the questions you may receive as a customer representative are the following:

\n\n Why can’t I sign into my account?\n I don’t recognize a charge on my account, can you assist?\n My device is unresponsive, how can I get it to power on?\n\n

Requirements of the role:
• Be at least 18 years or older
• Have a High School Diploma, or equivalent
• Be able to successfully pass a criminal background check
• Have at least six months of customer service experience
• Have high speed broadband internet access meeting the following speeds:

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download = ≥10, upload ≥3, Ping ms