Business Development Manager City/State Location UK/Field based Department Sales - Retail Sales Apply Now (https://lde.tbe.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=8415) ROLE TITLE: Business Development Manager - Retail FUNCTION: Sales REPORTING: UK Sales Director LOCATION: UK wide (with regular travel to customers and visits to Knutsford office when required) COMPANY OVERVIEW GLORY is a global leading Retail solutions business operating in over 100 countries and we are proud of our trusted, customer centric culture built over the past century from our origins in Japan. We are looking for a Business Development Manager to join our growing Retail sector team, where you will receive a competitive benefits package in an Investors in People and Great place to work recognised Company. With specialisms in cash automation technology and CX solutions, we provide a broad section of industries with confidence that their cash is protected, operational efficiencies achieved, and customer experience is significantly enhanced. Our cash automation technologies and process engineering services help businesses in the Retail sector optimise the handling, movement, and management of cash. While we span the globe, we engage with each customer to address their unique challenges and goals — making bespoke recommendations to enhance colleague efficiency, reduce operating costs and enable a more rewarding customer experience. We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business. ROLE PURPOSE The primary role of the Business Development Manager is to prospect for new clients within the Retail Sector by networking, cold calling, advertising or other means of generating interest from potential clients. The role is responsible for planning persuasive approaches and pitches that will convince potential clients to do business with the company. The BDM will develop a rapport with new clients, achieve targets and provide support that will continually improve the relationship. The BDM is also required to grow and retain existing accounts by presenting new solutions and services to clients. Business Development Managers work with mid and senior level management, marketing, and technical staff. Strategic planning is a key part of this job description, since it is the business manager’s responsibility to develop the pipeline of new business coming into the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors. MAIN RESPONSIBILITIES New Business Development + Prospect for potential new clients and turn this into increased business. + Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. + Meet potential clients by growing, maintaining, and leveraging your network. + Identify potential clients, and the decision makers within the client organization. + Research and build relationships with new clients. + Set up meetings between client decision makers and company’s practice leaders/Principals. + Plan approaches and pitches. + Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. + Participate in pricing the solution/service. + Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. + Present an image that mirrors that of the client. Client Retention + Present new products and services and enhance existing relationships. + Work with technical staff and other internal colleagues to meet customer needs. + Arrange and participate in internal and external client debriefs. + Business Development Planning + Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. + Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. + Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. + Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Management and Research + Submit weekly progress reports and ensure data is accurate. + Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. + Forecast sales targets and ensure they are met by the team. + Track and record activity on accounts and help to close deals to meet these targets. + Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner. + Ensure all team members represent the company in the best light. + Present business development training and mentoring to business developers and other internal staff. + Research and develop a thorough understanding of the company’s people and capabilities. + Understand the company’s goal and purpose so that will continual to enhance the company’s performance. + To ensure routine use of bid review/approval processes, sales reporting and pipeline management/CRM tools REQUIRED EDUCATION AND QUALIFICATIONS Education Level: + Business development management positions require a good level of education and 3-5 years of related sales experience. REQUIRED SKILLS AND COMPETENCIES + Networking + Persuasion + Prospecting + Public Speaking + Research + Writing + Closing Skills + Motivation for Sales + Prospecting Skills + Sales Planning + Identification of Customer Needs and Challenges + Territory Management + Market Knowledge + Meeting Sales Goals + Professionalism + CRM + Microsoft Office. GLORY SPIRITS The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission: Value Creation - strive to create value for customers. Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal. Integrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics Own Growth -leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work. Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law. Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers. EEO Information http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf