ConvergeOne: 1 Contact, 1 Connection, 1 Choice
ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.
Charged By Greatness video: https://youtu.be/oX-OVtcfDqU
OverviewSummary
The Business Development Representative is an entry level position with a clear career growth path. This position is part of a developmental program, designed to cultivate our next generation Sales Force. This role has an opportunity to learn business development skills, techniques and processes. This position will be responsible for prospecting, qualifying and generating sales qualified leads. This position will also be required to contact prospects who have responded to campaigns, marketing events, websites, referrals, phone inquiries and have shown a high level of interest in ConvergeOne and the solutions and services we offer. As well as, being responsible for data entry and the integrity of all lead and customer data. A successful Business Development Representative will have an opportunity and promotion path to move to an Inside Cloud Account Manager position (ICAM).
ResponsibilitiesEssential Functions
Understands the ConvergeOne BANT Qualification methodology (Budget, Awareness, Need & Timing)Develops new business opportunities by driving awareness for the ConvergeOne portfolio, Cloud offerings, 5X4 core practices and strategic partners. By utilizing campaigns, regional events, digital tools (website, emails, social media)Maintains customer engagement through phone calls, emails, social media, sending white papers, recorded webinarsUses position thought leadership and differentiationNurtures and cultivates relationships by using our BANT methodology while clarifying timing, need, authority and budgetFinds sales qualified leads, declares and passes to Regional Vice President as well as Director, Sales OperationsFollows up with prospects and existing customers from field market eventsAnswers inbound sales calls from potential customers, obtains client information, answers questions, provides information and follow up as neededUses Microsoft Dynamics CRM to capture information regarding leads/customers, communication history, as well as facilitate lead flow and lead scoringVerifies entered customer and account data by reviewing, correcting, deleting, or reentering data when account information is incomplete to ensure data integrityWorks on data entry, management & maintenance to ensure data integrity, monitor data & processWorks with campaign manager to develop follow-up email templates and nurture streamsAdditional Specific Duties and Responsibilities
Completes 40 Phone Calls/Emails/Social Media Contacts per dayUtilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover.OrgConverts sales qualified leads to sales accepted leadsDocuments all activity and status of leadsMeets and exceeds monthly goals by delivering Sales Accepted Leads QualificationsAdditional Specific Duties and Responsibilities
Completes 40 Phone Calls/Emails/Social Media Contacts per dayUtilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover.OrgConverts sales qualified leads to sales accepted leadsDocuments all activity and status of leadsMeets and exceeds monthly goals by delivering Sales Accepted LeadsRequired Qualifications
B.S./B.A in Business or Marketing preferred, but not requiredOutstanding phone presence with the ability to create trust with prospective clients.Self-motivated and competitive; driven to reach and exceed individual and team goalsAbility to work in a fast-paced environment and learn a lot quicklyExceptional written communication and grammar is a mustPersuasive interpersonal sales skills with positive outlookStrong computer skills in using Excel, Word, and PowerPointDesired/Preferred Qualifications
Knowledgeable in LinkedIn, Facebook, TwitterExperience with Salesforce and HubSpotPreferably looking for Candidates that desire to be Field Sales in their careers. Additional InformationConvergeOne BENEFITS
* 401(k) Plan (35% match per dollar up to 10%)
* Health Coverage (BCBS of MN with National Network + Kaiser CA)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options (Doctor on Demand)
* Omada Health (healthy living solution)
* ShareCare (fitness incentive of $20 - $40/month)
* SmartShopper (cash reward for searching for low cost treatments)
* Travel Assistance
* Business Travel Accident Coverage
* Pet Insurance
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.
EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>
Notice of E-Verify Participation
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>
Right to Work
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf<https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf>
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