Job Seekers, Please send resumes to resumes@hireitpeople.com

Skills Required:

Excellent communication and customer service skillsStrong skills in Microsoft VisioExperience with developing systems via a structured SDLC methodologyExperience with testing, training and user supportExperience with UI designAbility to analyze and document complex business processes and work flows, and propose areas for improvementAbility to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant informationAbility to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules.Customer Service / Helpdesk experience

Job Responsibilities:

3 years of relevant experience; 5 plus years in particular application areaAccredited college training may substitution for the required work experience with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.)Accredited graduate training in Business Administration, Information Technology, or a related area may substitute for the required work experience with a maximum substitution of two (2) years. (Fifteen (15) semester hours in Information Technology or a related area is required in either the undergraduate or graduate training).Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.)Two (2) years of work experience as a Project Manager-Associate; Quality Assurance Senior Analyst; Business Systems Consultant-Intermediate; Quality Assurance Analyst may substitute for all of the required experience.4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader.

Experience required: 6-8 Years