POSITION OVERVIEW: Process FGI customer orders to insure accurate, on time delivery as well as handling misc. issues as they arise in order to accomplish on time accurate delivery of their orders. This position requires phone skills, ability to multitask and troubleshoot with customers over the phone, utilize computers and software, good communication skills and attention to detail with customer order information. Call center experience a plus. High school diploma or equivalent education required. Must be 18 or older. The job is full time Monday-Friday from 8:00 am to 5:00 pm in an office. The Fountainhead Group, Inc. is an AAE/EEO employer. ABOUT US: The Fountainhead Group, in Central NY, introduced the first compressed air sprayer in 1888 and we've dedicated ourselves to creating products that make consumers' lives easier. Over the years, we've continued to build our legacy as the leader in liquid applicator technologies with category leading innovations. Today, we're proud to offer only the highest quality compressed air sprayers, backpack sprayers, mosquito foggers and more for both home and professional use. We are proud licensing partners and OEM Manufacturers for brands including Scotts, Miracle-Gro, Ortho, Roundup, Cutter, Black Flag, Repel, Husqvarna, DeWALT, Craftsman, and Black & Decker. We are also proud of our heritage brands including Smith, Field King, Burgess, Indian, and Smokechaser. Our vision is simple: Proudly Design, Manufacture, Sell, and Support products that improve customer satisfaction. That's kept us on top for 130 years and the continued support from our employees and customers will keep us there. The Fountainhead Group, Inc. is an AAE/EEO employer. Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website https://www.thefountainheadgroup.com/ To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! www.thefountainheadgroup.com/community www.facebook.com/thefountainheadgroup