Case Manager/Vocational Specialist Job Details Job Location ACT Team - New York, NY Position Type Full-Time Education Level 4 Year Degree Salary Range $41,668.00 - $52,085.00 Salary/year Job Shift 9:00am to 5:00pm Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Intro/Program Description:The Assertive Community Treatment (ACT) Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves the Upper West Side, Harlem, Washington Heights and Inwood. Purpose of Position:The Case Manager is responsible for providing counseling, case management services, vocational rehabilitation and daily support to the ACT clients. The case manager is part of a multidisciplinary team that provides comprehensive psycho-social services designed to improve or maintain client’s ability to function in the community. Schedule:Monday through Friday 9:00 am to 5:00 pm Salary Range: $41,668.00 - $52,085.00 Salary/year This position is classified as a union position under the Collective Bargaining Agreement between Goddard Riverside and the United Service Workers Union Local 74 Collective Bargaining Unit. The union represents employees in the bargaining unit (i.e. Goddard employees in Local 74 union positions). The Collective Bargaining Agreement is a written contract that defines the agreed-upon terms and conditions of employment, including wage increases, paid time off and other benefits, and the grievance process. All employees in Local 74 union positions at Goddard Riverside are subject to and covered by the Collective Bargaining Agreement. Membership in the union includes the collection of union dues on a monthly basis, to be deducted from the member’s Goddard paycheck at a rate to be determined by the union. Roles, Responsibilities, and Essential Duties 1. Provide case management services + Carry a caseload of ACT clients + Perform client assessments and formulate treatment goals + Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities + Refer clients to community health services + Accompany clients to appointments as needed + Communicate regularly with clients’ families about their needs and progress + Serve as liaison to other service providers + Maintain up-to-date client case records according to program guidelines + Visit clients in residential facilities, on the street and in other locations + Rotate on-call service after outside work hours 2. Serve as Vocational Specialist + Counsel clients in developing vocational goals + Develop vocational and employment resources for the purpose of vocational skills’ development and generating competitive employment opportunities + Assist in preparing clients for the transition to vocational/employment opportunities + Provide employment retention services for employed clients 3. Participate as an ACT team member + Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge + Attend supervision meetings to review client progress and case management strategies + Work collaboratively with ACT team staff in a team case management model 4. Other duties as required Qualifications/Educational Requirements + Bachelor’s Degree required + Experience working with the seriously and persistently mentally ill population preferred + One year of training and/or experience in vocational assessment, job exploration, and skills development in choosing, securing, and maintaining employment, employment counseling or vocational rehabilitation preferred + Knowledge of models of supported employment/Individual Placement and Support (IPS) preferred + Ability to speak Spanish, French, Creole, American Sign Language or other languages is a plus Computer Skills: To perform this job successfully, an individual should have/be: + Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook + Able to use or learn to use AWARDS database + Able to use or learn other electronic databases, programs, and funder-related software as needed + Working knowledge of Google applications Physical Requirements + Walking; climbing stairs occasionally Work Environment + Field & office work Goddard Riverside and Isaacs Center are equal opportunity employers and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.