Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.
Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, 3 in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities
Job Description
The Front Office Clerk is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.
Essential Functions
Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.
Demonstrates proper body mechanics in all functions. Checks on the patient’s environment and equipment to insure safety. Reports safety concerns promptly to appropriate personnel. Follows Legacy’s exposure control plans/blood-borne and airborne pathogens. Demonstrates knowledge of techniques, procedures and correct use of protective barrier equipment (Universal Precautions). Assures a safe environment by instituting appropriate control measures. Attends annual education programs.
Education & Training Requirements
High school graduate or equivalent required. Bilingual in English/Spanish preferred. Ability to meet Legacy Community Health’s EPIC proficiency requirements.Work Experience Requirements
Pleasant, professional, and articulate phone voice. Ability to multi-task and handle many incoming calls or patients at once. Efficient and accurate data-entry skills. Computer literacy and multi-line phone or switchboard experience. If no experience, the prospective receptionist must be able to learn it quickly. Basic knowledge such as basic math, alphabetical or numerical filing may also be required.Benefits
As part of values that Healthcare is a Right and not a Privilege, we offer a suite of benefits
Medical / Vision / Dental (Costs of benefits are based on your yearly salary) Medical visit copays are waived when seeing a Legacy provider. 9 Holiday + 1 Floating Holiday 403b Retirement Plan Bright Horizons Back-up Care As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app– your easy, time-saving solution to managing family care challenges while on the go. Backfill for Darling AraicaPaid Time Off (PTO) PTO Exchange benefitPTO Exchange will provide you with the option to convert a portion of your accrued but unused PTO hours for use toward several different benefits and causes, based on your own priorities.
With PTO Exchange, you can convert a portion of your unused PTO into:
· 403(b) Retirement contributions
· Student loan payments / Tuition for the employee
· Leave Sharing donations to fellow employee