Johnstown, NY, 12095, USA
38 days ago
Client Relations & Service Coordinator
**Alaant Workforce Solutions is proud to partner with a leading innovator in ultrawideband RF military antennas to hire a Client Relations & Service Coordinator! The successful candidate will be responsible for managing client relationships and coordinating service activities within our machine fabrication shop. This role requires excellent communication, attention to detail, and a customer-centric mindset.** **Hours and Benefits for the Client Relations & Service Coordinator:** + Monday-Friday, 7:00am-3:30pm + $21.00-$24.00 an hour depending on experience + Comprehensive benefits package including medical, dental and vision insurance; retirement savings plan **Responsibilities for the Client Relations & Service Coordinator:** + Act as the primary point of contact for clients, addressing inquires and ensuring exceptional service delivery + Coordinate service requests, including scheduling maintenance + Collaborate with internal teams to facilitate timely and efficient resolution of client issues and concerns + Maintain accurate records of client interactions, service history, and relevant documentation + Proactively identify opportunities to enhance client satisfaction and drive business growth + Assist with administrative tasks, such as preparing quotes, processing orders, and managing invoicing **Requirements for the Client Relations & Service Coordinator:** + High School Diploma or equivalent + Previous experience in client relations, customer service or related roles within the manufacturing or fabrication industry + Proficiency in Microsoft Office, specifically Excel **For more details on this role contact:** **Ila Kochan, Talent Acquisition Specialist,** **Ila.kochan@alaant.com** **, (518)-689-0716** _Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies._ _This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews._ **Connect with us on** LinkedIn (https://www.linkedin.com/company/alaant-workforce-solutions/) **,** Facebook (https://www.facebook.com/AlaantWorkforceSolutions/) **,** Twitter (https://twitter.com/AlaantWFS) **,** Instagram (https://www.instagram.com/alaantworkforcesolutions/) **,** TikTok (https://www.tiktok.com/@alaant\_wfs) **, &** Glassdoor (https://www.glassdoor.com/Overview/Working-at-Alaant-Workforce-Solutions-EI\_IE2285064.11,37.htm) **At Alaant we believe in People First! We Care. We Listen & We Support.** **www.alaant.com**
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