Mercer is seeking candidates for the following position based in the Warsaw office:

 

Client Solutions Specialist with Ukrainian

What can you expect?

Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. Client Solutions Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you’ll have a chance to develop and maintain day-to-day relationships with Mercer’s clients and consultants in the comp & ben area.

What is in it for you:

Flexible working hours and hybrid model of work ( 2 days of home-office a week, unless you prefer to come to the office more often)Opportunities for professional development and career growthGlobal role with truly international exposure – working with teams across regionsAttractive benefits package (including private health care, sports card, life insurance, lunch card, language courses, retirement plan)Multilingual community with an inclusive atmosphereStable employment at a multinational Group with 150 years of historyComfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)

 

We will count on you to:

Manage portfolio of local clientsAdvising our internal consultants and clients on Mercer products and services across EMEACooperation with market consultants – providing sales support to consultants (sales presentations, product information, contacting clients etc.)Supporting and managing clients’ participation in Mercer’s salary surveysAnswering day-to-day client queries via email and phoneProvide one-on-one demo/presentations on Mercer on-line platforms and methodology for clientsWorking on compensation & benefits related data for both internal and external clientsCooperating with colleagues from other Teams
 

What you need to have:

2-3 years of experience in the areas of customer servicesVery good English, Ukrainian & RussianKnowledge of ExcelVery strong organizational and project coordination skills 
 

What makes you stand out:

Market research, HR or Compensation & Benefits area experienceExperience in negotiations with ClientsPrevious work or study related international exposureQuality assurance, service-minded and team oriented

 

If you are interested, please send your CV in English.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.