Description We are in search of a Collections Specialist to join our team based in Kapolei, Hawaii. The selected candidate will manage the accounts receivable process, ensure timely collection of outstanding invoices, and maintain positive relationships with clients. To apply for this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities: • Oversee the accounts receivable process with precision and diligence • Manage outstanding invoices to assure prompt payments • Update payment details accurately in financial systems • Establish and maintain positive relationships with clients through effective communication • Follow up on delinquent accounts using various communication modes such as phone, email, or in-person • Work closely with internal teams to investigate and resolve billing discrepancies • Negotiate payment arrangements or schedules as required • Maintain comprehensive records of collection activities and client communications • Compile collection reports and provide insights to management on payment trends • Adhere to company policies and relevant laws regarding collections • Streamline processes to maximize efficiency and collection rates • Use accounting software systems and CRM to manage customer accounts and collection processes • Handle inbound calls and administer claims as part of the customer service function Requirements • Minimum of 2 years of experience working as a Collections Specialist or in a similar role in the Rental/Leasing Services industry. • Proficiency in using Accounting Software Systems for financial management and record keeping. • Understanding and experience in managing Accounts Receivable (AR), ensuring all outstanding payments are accounted for. • Comfortable with answering inbound calls, addressing customer queries, and providing necessary support. • Ability to handle all billing functions, including preparation, distribution, and record keeping of invoices. • Experience in claim administration, managing and processing insurance claims. • Solid understanding of collection processes, including contacting customers, negotiating payment plans, and maintaining accurate records of all collection activities. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .