Client Reference Code: 2024-29913

Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same Generates incremental revenue from existing customers by adding new/additional services or upgrades Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions Attends and actively contributes to sales meetings and training programs Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting Collect and account for funds and provide receipts according to Company policy and guidelines

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand EnglishKnowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsAbility to complete documentation accuratelyAbility to install all products offered by CharterValid driver's license with a satisfactory driving record within Company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service - 1Preferred Skills/Abilities and KnowledgeKnowledge of communications technologies and services, with an emphasis on data networking fundamentalsAbility to prioritize and organize effectivelyKnowledge of cable or telecommunications servicesExperience with consumer education of products and services

WORKING CONDITIONS

Office environment and / or outside environment with exposure to inclement weatherMust be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)Exposure to moderate noise levelsVariable hours: may include evenings, weekends, and holidays

Mental Requirements

Ability to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentialityAbility to deal with the public in a professional mannerAbility to maintain high level of self-motivationAbility to maintain favorable relations with subscribers, vendors and employees within the service areaAbility to use personal computer and software applications

EOE

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Job Code : SMD300

2024-29913
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The pay for this position has a salary range of $40,000.00 to $40,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.


In addition, this position has a commission earnings target starting at $55,000. FCC Unit: 13524 Business Unit: Community Solutions Zip Code: 96001

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