The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Compliance Manager is responsible for supporting the Bank’s response to evolving regulatory requirements in the EU/EEA markets. You will ensure that PayPal Europe (‘’PPEU’’) remains compliant with all relevant financial regulations (e.g., key frameworks such as PSD2, GDPR, DORA, CSRD and applicable consumer protection laws and financial product regulations in the EU/EEA).
In practice, you will support a program that is missioned to identify and assess regulatory changes and oversee their proper and timely implementation across the various business units of PPEU, in collaboration with PayPal (group-level) ORCM organization, and PPEU’s Business Risk and Control Lead (BRCL) unit. To be successful, you will work closely with compliance, risk, legal, and FLOD operations/product development teams to assess regulatory impacts, execute on strategic action plans, and report progresses and residual regulatory risk to the Head of RCM Unit, the PPEU CCO and to Authorized Management.
You will report directly to the Head of RCM Unit and is critical to support a sound growth of PayPal’s overall business and products across the EU/EEA region. The UK is not in scope.

Job Description:

Your day to day will look like:

Monitor global, regional (EBA/ECB), and local (Luxembourg) regulatory developments that may impact the Bank’s operations and business plan execution. This responsibility will be executed within the framework of PayPal’s ORCM program, using group and policy tools.Analyze the impact of new and evolving EU/EEA regulations on banking operations and communicate potential risks and opportunities to Head of RCM Unit and senior stakeholders.Assess regulatory implementation efforts across multiple EU/EEA host countries, adapting the PPEU program to national transpositions where required on a risk-based approach.Advise on FLOD/SLOD program adjustments (enhancement of existing controls or creation of new programmatic controls) as a result of the RCM work. Ensure the control advisory information is properly recorded and tracked in SNOW with the support of the BRCL function.Execute on the ORCM framework to manage regulatory changes across the organization, and report on program execution through a series of working group/committees at PPEU and PayPal levels.Maintain with both legal and the global ORCM function a robust regulatory horizon scanning program to ensure timely identification and response to upcoming legislative changes. The role will help advise and support advocacy programs whenever required.The role will execute directly on the RCM analysis and control advisory work for regulatory compliance regulations (incl. conduct rules). The role will support cross-functional analysis of the relevant regulations, and it will help coordinate the execution of the RCM program in collaboration with those departments. A similar process will apply when the contribution/expertise of a PayPal (group-level) SME is required to execute on the RCM program.

Stakeholder Management & Advisory Function

Act as an advisory/SME regulatory compliance function who facilitates the development of policies and procedures to integrate new regulatory requirements into operational processes.To achieve its mission, role will support coordination efforts across various functional teams at PPEU and PayPal (group-level) to ensure timely and effective understanding/implementation of regulatory changes:Work with legal and compliance & risk teams to interpret regulatory changes and translate them into actionable strategies, within the ORCM framework.Work with BRCL and product development functions to ensure PayPal’s control framework is updated in line with new regulations.Work with the Risk unit to analyze and quantify PPEU’s exposure to residual regulatory risk, and how this risk may impact the Bank’s prudential position in terms of capital and liquidity requirements.Support the GR/GRR advocacy program work, e.g., represent the Bank in industry working groups and regulatory consultations to influence regulatory developments. Act as a trusted liaison officer for regulators, regulatory compliance authorities/agencies, and industry bodies.Provide guidance and strategic advice to the Head of the RCM Unit and PPEU Authorized Management on regulatory expectations, regulatory impact assessments, compliance requirements, emerging regulatory risks and opportunities, and evolving control strategy.Expect to provide very visible engagement with varied Sales & Marketing stakeholders to facilitate the review of marketing content.

Program Reporting & Governance

Support the regional ORCM governance structure and processes. Track regulatory compliance initiatives, ensuring clear accountability and controls.Report on the PPEU RCM program execution through a series of tools and governance bodies at the Bank and PayPal (group) levels. Contribute to the ORCM section of the RCR reporting.Jointly with the Compliance Operations unit, ensure PayPal’s written policies, and procedures are updated in line with new applicable regulations.

Risk & Compliance Oversight Mission

Strengthen the regulatory risk framework to mitigate compliance risks across the Bank’s EU/EEA operations.Ensure PPEU's business risk appetite is aligned with regulatory expectations and supervisory guidelines.Support internal and external audits, regulatory reviews, and examinations.Foster a strong regulatory culture within the organization through training and awareness programs organized co-jointly with the Compliance Operations unit.Work closely with internal teams (legal, risk, finance, operations) to ensure a proactive approach to compliance.

Key Qualifications & Experience

Bachelor's or Master’s degree in EU/EEA relevant Consumer Regulations, Banking Law, Business, Finance or a related field.10+ years of experience in regulatory change, legal, compliance, or risk management within the banking/payment industry.Strong knowledge of financial regulations, including PSD2, GDPR, DORA, CSRD and applicable consumer protection laws and financial product regulations in the EU/EEA.Experience managing regulatory interactions and working with regulatory bodies.Experience working with legal departments & external law firms.Communication, and analytical skills.

Key Skills & Competencies

Ability to interpret and apply complex regulatory requirements to business operations. Experience in partnering with and counseling business clients.Ability to work in a fast-paced/growth environment.Ability to work within a global, matrixial environment and cross functionally with legal, commercial, product, operations and technology functions in order to make business-oriented recommendations/develop pragmatic solutions to internal and external stakeholder requirements.Excellent stakeholder management and communication skills.Strategic thinking and problem-solving capabilities.A high degree of self-motivation and autonomy is a given.Excellent English communication and written skills.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.