Reston, VA, 20190, USA
43 days ago
Concierge - Full Time
Excel
Microsoft Office
Customer Service
High School
Comstock is currently seeking an overnight Concierge Monday-Friday from 12am-8am at BLVD Reston. S/he will demonstrate the ability to provide exceptional customer service at the front desk for all residents and guests. This is an exciting opportunity to develop your career with a growing company! We offer a competitive salary with potential for bonus, generous benefit package (e.g., Medical, Dental, Vision, 401K Match, Life), opportunities for advancement, annual professional development funds, employee discount, friendly work environment and more! To learn more about Comstock Companies and how you can grow your career with our expanding portfolio, please visit: http://www.comstockcompanies.com and apply today! + Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible + Meet and greet all visitors such as residents, guests and prospects + Respond to tenant questions and complaints in a timely manner + Ensure that only authorized individuals enter the building + Manage incoming phone calls and direct them to the appropriate destination + Manage resident packages and mail, including scanning incoming and outgoing packages in a timely manner + Coordinate reservation for amenity space, loading elevators and loading dock + Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed + Stay in compliance with fair housing regulation + Weekend work required + High School Diploma or equivalent (GED) + Strong customer service background + 1 year of concierge or high-end customer service experience is needed and 3 years is preferred + Ability to work weekends required. Flexibility to pick up additional shifts, as needed, preferred + Proficient in Microsoft Office, particularly Outlook, Word and Excel + Outgoing personality with ability to relate to diverse group of people + Self-motivated and high energy + Strong problem-solving skills + Strong sense of urgency + Must be highly credible and trustworthy, and operate with high degree of integrity + Must hold oneself and others accountable and strive for a high level of excellence + Must have a positive, can-do attitude and be able to fuel growth and innovation + Must be customer-focused and results-oriented + Must want to continuously learn and develop + Exceptional oral and written communication skills + Ability to work well in a team establishing good working relationships with others + Ability to multitask and prioritize tasks with a strong attention to detail + Self-directed and able to work independently, with minimal supervision ONE COMSTOCK, ONE MISSION: Pursue exceptionalism by delivering extraordinary experiences while creating value for all stakeholders as a real estate asset manager, service provider, and investor. To support Comstock’s core mission statement, all team members must demonstrate a commitment to customer satisfaction while promoting professionalism, collaboration, and respect for all individuals and organizations that do business with Comstock. Comstock Holding Companies, Inc. is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. ID: 2019-1135 Street: 1908 Reston Metro Plaza
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