This role is part of the Business Control Management team, overseeing the North America Credit business. The team, a subset of the wider Markets Control Management team, reports to the Corporate Investment Bank Chief Financial Officer and the Oversight and Control Office. The role involves managing the control environment of J.P. Morgan’s Credit business, which provides clients with a comprehensive set of market-making, structuring, and risk management capabilities. Control Management focuses on control design and expertise, risk and control identification/assessment, control breaks and resolution, and control governance and reporting. The role requires effective partnership with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to promote consistent operational risk practices and Control programs.
 

As a Control Manager - NA Credit Markets - Vice President within the Business Control Management team, you will be responsible for managing the end-to-end control environment of the North America Credit business. You will have the opportunity to work with a team of risk and control experts, and your role will involve managing control-related activities, partnering effectively with colleagues across the firm, and helping establish control governance and reporting. This role offers a comprehensive set of market-making, structuring, and risk management capabilities across a full spectrum of asset classes.

Job Responsibilities

Oversight and Governance - In partnership with business executives and core business support groups (i.e., Operations, Product Control, Compliance, Technology, Market Risk), drive business control forums, ensuring agenda and materials effectively cover critical business operating risk. Identify and remediate control gaps Review and implement key firm wide policies on behalf of the Business  Execute ad hoc / analytical requests / control deep dives/ projects / resiliency Front Office supervision-Facilitate the execution of various Supervisory attestations; Develop, review, and implement Supervisory tools and Policies & procedures on Front Office Supervision  Regulatory, Audits and Compliance Testing - Preparing the business for controls audits and testing as well as assisting in business regulatory exams; Ensuring any issues and actions plans raised are thoroughly followed through Operational Risk Management Framework (ORMF)- Timely identification, escalation and recording of operational errors; Review of incidents with key stakeholders to agree on root causes and delivery of appropriate remedial actions

 

Required Qualifications, Skills and Capabilities

Bachelor’s degree or equivalent experience required  Business knowledge - ability to understand the business / knowledge of regulation surrounding business  Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner  Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills  Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment  Process analysis / design acumen – ability to understand a process and associated risk to inform control design  Problem solving / Analytical / Implementation skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions ;Writing Action Plans, Procedures; Change Management 

 

Preferred Qualifications, Skills and Capabilities:

Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making  5+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement