Description We are looking for an experienced Credit/Collections Supervisor/Manager to join our team in Los Alamitos, California. This contract position is ideal for a detail-oriented individual with a strong background in financial services who can oversee collection activities, manage delinquent accounts, and ensure compliance with regulations. The role requires a proactive leader skilled in motivating teams and implementing efficient collection strategies. Responsibilities: • Supervise and guide collection department employees, including hiring, training, and performance evaluations. • Oversee daily collection activities, ensuring resources are allocated effectively to meet department goals. • Monitor and report on loan delinquency trends, providing insights to management for proactive decision-making. • Manage the repossession and sale of collateral, including evaluating additional investments when necessary. • Analyze financial situations of delinquent borrowers and direct team actions to recover collateral when payment arrangements fail. • Ensure compliance with state and federal regulations in all collection activities, including adherence to the Bank Secrecy Act and the Patriot Act. • Develop and implement training programs to continuously enhance team skills and effectiveness. • Review collection policies and procedures regularly to maintain compliance and operational efficiency. • Prepare and deliver comprehensive department reports to keep management informed of collection activities and results. • Maintain high standards of member service by responding promptly and courteously to inquiries and concerns. Requirements • A minimum of 5 years of experience in credit or collections management, preferably in financial services. • Associate degree or completion of a specialized business or trade program; bachelor's degree preferred. • Proficiency in using accounting software systems, CRM tools, and Excel. • Demonstrated ability to motivate and influence teams, fostering a collaborative work environment. • Strong organizational skills with the capacity to manage multiple priorities effectively. • Excellent communication and interpersonal skills, maintaining professionalism in all interactions. • Knowledge of state and federal regulations related to collections, including the Bank Secrecy Act and the Patriot Act. • Proven problem-solving and analytical skills to address complex financial situations and drive results. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .