San Francisco, CA
48 days ago
Customer Marketing Manager
The Company You’ll Join

Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places. 

Carta is trusted by more than 40,000 companies and over two million people in nearly 160 countries to manage cap tables, compensation, and valuations. Carta also supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under administration. Carta's tender offer solutions have returned $14B to shareholders in secondary transactions. Today, Carta’s platform manages nearly three trillion dollars in equity globally. 

For more information about our offices and culture, check out our .

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Customer Marketing Manager, you’ll work to: 

Define strategy for customer marketing across channels for our Corporations business Drive attach pipeline for our compensation (CTC) and tax products (QSBS) as day-one priorities Partner with Product Marketing on establishing and iterating the customer journey for Corporations Collaborate across Sales, Product, Customer Success , Business Development, Marketing Ops and internal marketing partners  to develop impactful and timely upsell/cross sell campaigns that map to the customer journey and relevant personas Leverage major customer events and launches to superpower outbound efforts Take a lead role in generating demand from customer-focused product launches Prioritize the customer experience within the campaign strategy in demonstrable ways Lead with an integrated marketing approach to expansion and retention inclusive of content, events (live/webinar), paid, sending etc. Manage to business metrics for expansion, churn  and contraction by constantly evaluating and acting on performance metrics from campaigns Partner with CS and sales partners on retention motions Work closely with the growth and product team on in-app journeys Act as a key member of the planning and prioritization team  for quarterly and annual planning The Team You'll Work With

You’ll be joining our Marketing team.

Marketing is the engine for growth at Carta. We bring our values to life through our brand, and drive demand for products and services across a complex market landscape. We infuse the customer in everything we design, define and deliver and reflect the inspiration and ambition of our customers in the work we do.

About You 5+ years of customer marketing experience, preferably in SaaS or 7+ years in outbound marketing Versed in working cross-functionally including Product, Sales, Customer Success and Marketing Ops  as well as within the Marketing team (content, events, paid, etc.) Comfortable in a fast-paced environment Highly customer-centric  Biased for action and data-driven  BA required

At Carta, you’re not just an employee. You’re a builder who is creating  infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally  to challenge the status quo; working towards a common goal of creating more owners in the private markets. 

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:  $148,750 - $175,000 in San Francisco, CA. Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the recruiter via email. As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our  to get to know us better as you think about your next step at Carta.

Important Security Notice for Candidates

Our company has been targeted by individuals creating fake domains similar to ours to scam prospects and candidates. Please note that all official communications from us will come from an @carta.com domain. Be cautious of any requests for sensitive information or payments outside of our official channels. For more information about this type of scam, please review provided by the Federal Trade Commission (FTC). If you encounter any suspicious activity, please report it immediately to .

Awards and Acknowledgements

Companies and funds like Tribe and Pipe build their businesses on Carta. The company has been included on the , list, and . We’ve also been recognized as a , a and certified as a .

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