Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a

 

 

Digital Delivery Manager

Your role in a nutshell: 
 

The Digital department is responsible for optimising the use of Digital Channels for Sales and Service in Vodafone UK. You’ll sit within the Consumer Segment Tribe and work with the Marketing, Commercial and Operations teams within the company to deliver the best possible self-service Sales and Support experience for our customers.
As a Digital Delivery Manager working to Agile principles and an Agile delivery approach, your role will be responsible for overseeing the Digital delivery of a prioritised backlog to maximise business benefit of the products and features we offer.  You’ll work closely with the Development team as well as the Scrum Master, the Product Owners, the team’s Category / Feature Managers and business stakeholders based in the Marketing team. It will be your responsibility to ensure requirements are clearly defined, work load is prioritised according to the team’s KPIs and business benefit, acceptance criteria are met, and commercial deadlines are achieved. 

What will you do:
 

Work with stakeholders and the team to validate and communicate digital delivery requirements Work with key stakeholders and Product Owners to understand and communicate shifting prioritiesManage the digital backlog and feed demand into the team - ensuring they’re working on the highest priority items and meeting deadlines, whilst sustaining an attainable workloadRetain a holistic view of all deliveries across both teams in order to identify and impact assess potential clashes, risks and dependencies Stakeholder management – act as a gateway between business stakeholders and the digital delivery teams to manage requirements, risks and communicate delivery status

 

What you will bring to the team:
 

Experience of working in a Digital production teamExperience of working in an Agile development  environmentStakeholder management and ability to influence decisionsProject management and strong organizational skillsSolid understanding of Digital Marketing in order to challenge briefs, processes and output when appropriate, in order to drive high-quality executions and improve business efficiencyDigitally literate, with a good understanding of working with CMSs.Ideally educated to Degree LevelExperience of working in telecoms industry (desirable)Qualified Agile Product Owner and / or Scrum Master (desirable)

In return we provide you with:
 

A dynamic environment where innovative ideas are always welcomeA collaborative community where your professional goals and work are supported by a diverse teamAccess to internal trainings through Vodafone University and external trainings via other providersA supportive internal coaching and mentoring cultureOpportunities to participate in company activities and Vodafone Foundation eventsCorporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)Cafeteria packagePrivate Medical ServicesEmployee Assistance Program to support your wellbeing and mental healthLife and accident insuranceYou can work remotely overseas for 20 days a year16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoptionYou and your family members can enjoy several discounts from our partnersYou will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week
 

 

What you need to know about us:
We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.

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