Description & Requirements

ANDERSEN CORPORATION SUMMARY:

 We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.
The Director of Quality will provide leadership and strategic direction to the organization to ensure compliance with regulatory requirements as well as alignment with company objectives and Quality standards. Must be able to provide results-oriented performance to sustain and improve a world class robust and efficient Quality organization and Quality Management System (QMS). Will provide oversight to product quality in design, development, manufacturing and supply of products/services, ensuring the customer and organizations expectations are met or exceeded. This position will also likely provide other functions in the Company (“wear many hats”), as the need arises and as the skill fit allows. This leader will be a critical champion of the Culture of Quality that aligns best with our delivery of a World Class Homeowner Experience at Renewal by Andersen.
The primary purpose of this role is to provide strategic leadership to the manufacturing site or sites assigned to ensure they meet and continue to meet customer requirements while remaining in compliance with the associated quality management system policies and procedures. You will serve as a trusted advisor and key partner on all aspects of Quality to a team of Quality function professionals, including any combination of Quality Supervisors, Quality Engineers, and individual performers. You will define and champion the evolution of the core elements of the local Quality System to standardize with the overarching Integer QMS. You are responsible for the entirety of the local quality management system which includes but is not limited to Management Review, CAPA, Complaint Handling, Document Change Management, Design Control, Production control, internal and Customer nonconformance management, Supplier Quality Audits, and Internal QMS Audits. In addition, your team will explore and implement state of the art approaches through expanded manufacturing capacity investment across multiple locations. This role is also the leader for the site to ensure compliance to all product and quality system regulations. This role may also serve as the management representative, Person Responsible for Regulatory Compliance (PRRC) and other similar roles as required. You may lead the execution of enterprise quality initiatives and promote and reinforce a culture of quality across the enterprise, business, and site. You may also serve as a principal liaison for escalated contacts between Andersen and customers involving quality matters associated with a product or product line as well as quality management system issues. This leader will work directly with the Quality team to drive these results, and will work extensively with a diverse set of cross functional teams necessary to execute the necessary changes to continue to deliver on a high quality product and experience.

OVERVIEW:

The Director of Quality will provide leadership and strategic direction to the organization to ensure compliance with regulatory requirements as well as alignment with company objectives and Quality standards. Must be able to provide results-oriented performance to sustain and improve a world class robust and efficient Quality organization and Quality Management System (QMS). Will provide oversight to product quality in design, development, manufacturing and supply of products/services, ensuring the customer and organizations expectations are met or exceeded. This position will also likely provide other functions in the Company (“wear many hats”), as the need arises and as the skill fit allows.  This leader will be a critical champion of the Culture of Quality that aligns best with our delivery of a World Class Homeowner Experience at Renewal by Andersen.

The primary purpose of this role is to provide strategic leadership to the manufacturing site or sites assigned to ensure they meet and continue to meet customer requirements while remaining in compliance with the associated quality management system policies and procedures. You will serve as a trusted advisor and key partner on all aspects of Quality to a team of Quality function professionals, including any combination of Quality Supervisors, Quality Engineers, and individual performers. You will define and champion the evolution of the core elements of the local Quality System to standardize with the overarching Integer QMS. You are responsible for the entirety of the local quality management system which includes but is not limited to Management Review, CAPA, Complaint Handling, Document Change Management, Design Control, Production control, internal and Customer nonconformance management, Supplier Quality Audits, and Internal QMS Audits. In addition, your team will explore and implement state of the art approaches through expanded manufacturing capacity investment across multiple locations.  This role is also the leader for the site to ensure compliance to all product and quality system regulations. This role may also serve as the management representative, Person Responsible for Regulatory Compliance (PRRC) and other similar roles as required. You may lead the execution of enterprise quality initiatives and promote and reinforce a culture of quality across the enterprise, business, and site. You may also serve as a principal liaison for escalated contacts between Andersen and customers involving quality matters associated with a product or product line as well as quality management system issues.  This leader will work directly with the Quality team to drive these results, and will work extensively with a diverse set of cross functional teams necessary to execute the necessary changes to continue to deliver on a high quality product and experience.

RESPONSIBILITIES:

Develops and sets strategic direction for quality that integrates, customer, product and market requirements while promoting the development of new products and establishing systems to ensure effective post market surveillance to ensure business compliance, growth and sustainability. Oversee company and division improvement initiatives to increase performance and efficiency in Quality processes and systems. Identify and monitor key performance indicators for Quality and drive improvement initiatives. One of your primary responsibilities will be to lead your direct reports, which include any combination of Quality Managers, supervisors, quality engineers, and other quality, regulatory affairs and engineering professionals. As such, you will champion talent development within the quality organization by leveraging individual growth and development plans and organizational succession plans. As an element of our belief that we all Own Quality, you establish a culture of quality amongst your team and across the site and/or division and establish the expectation for compliance to the established Quality Management System. Based on your assessment of a specific situation, you may recommend and coordinate cross functional and/or organizational support to resolve an issue.Collaborate and communicate with external vendors, competitors, and researchers to ensure Enterprise Quality practices remain consistent with best practices in the industry Establishes, implements, and maintains metrics to continuously improve key performance indicators such as reduced NCR rates, improved yields, CAPA effectiveness, audit outcomes, supplier management.  Leadership of Sustained Change by identifying opportunities to continuously improve our processes and products and ensuring implementation of such changes comply with all customers contractual obligations and regulatory requirements. Standardization through workplace organization & visual controls (5S), Manufacturing Standard Work, robust training & certification programs and the adoption of Quality policies and procedures that are aligned to and harmonized with the enterprise Quality Management Systems. Provides oversight for investigations, root-cause analysis, and other problem-solving activities to identify effective corrective actions and process improvements. Establish Quality processes and procedures, hold operating groups accountable for Quality procedures.  

QUALIFICATIONS:

Bachelor’s degree in engineering; Quality Management or related science discipline. Preferably, you are an ASQ Certified Quality Manager and/or Engineer and you have completed the Six Sigma Black Belt certification program or equivalent. 15 years leading quality management or technical team; experience leading a quality function is preferred Working knowledge of multiple quality disciplines, especially risk management, reliability, safety and compliance
CULTURE AND BENEFITS:“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:Medical/Dental/Vision/Life InsuranceHealth Savings Account contributionsPaid holidays plus PTO401(k) plan & contributionsProfessional development and tuition reimbursement opportunitiesCharity contributionsNationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.* 2020 Andersen brand surveys of U.S. contractors, builders & architects** 2020 Andersen Brand Survey of U.S. homeowners

In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.  
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Posting City: Cottage Grove, MN