We’re looking for motivated, engaged people to help make everyone’s journeys better.

Compensation & competitive benefits that let you see the world:

1. Starting rate:$20.00/hr

2. Sign-On Bonus: $1,250.00

Job Summary:

A Customer Service Representative (CSR) is responsible for loading galley equipment onto a truck, driving the truck to the aircrafts, and unloading the equipment.

Main Duties and Responsibilities:

Loads galley equipment onto the truckDrives the truck to the aircraft                                                                                                                            Unloads galley equipment off the truckAll activities must be accomplished according to customer guidelines and while adhering to safety regulationsInteracts with the airline representatives at the aircraftCommunicates by radio to supervisors and dispatchersPerforms Truck Pre-Trip Inspections as requiredFollows directionsWorks as a member of a teamAdditional duties may be assigned as deemed necessary by management

Qualifications

Education:

High School Diploma or GED preferred

Work Experience:

Up to one-year experience preferred

Technical Skills: (Certification, Licenses and Registration)

Current U.S. driver's licenseSome locations may require a Customs Seal from local airport authority     

Language / Communication Skills:

Must be able to read and write to complete required formsCommunicate effectively with supervisors and co-workers

Requirements of the Job:

Work assigned schedule which may vary and could include weekends and holidaysWorks overtime when requiredArrives to work on-timeCompletes paperwork and related administrative dutiesMust comply with Company PoliciesMust be 21 years of age

Work Environment

Must be able to lift, push, pull, and move product, equipment, and supplies up to seventy-five (75) poundsMust be able to work at heights up to 25 feet or more depending upon the aircraft.Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hoursWill be exposed to extreme temperature changes and noiseMajority of duties performed outside in all weather conditionsThis is a physically demanding position

Benefits of Joining the Gate Gourmet Team:

Free on-site cafeteria with hot and healthy mealsFree uniforms and uniform launderingWeekly payEmployee referral bonusesCompany sponsored $10k Life Insurance (basic and supplemental available as well)Vacation and sick benefits after 1 yearHoliday pay after 1 yearRecognition program including company merchandiseOptional employee paid benefits include:Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability401k with up to 3% company match for most locations and employeesEmployee Assistance Program

Union language:

Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.

Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.

Demonstrated Values to be Successful in the Position

Employees at Gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrityWe communicate and keep each other informedWe put our heads together to problem solve and deliver excellence as a teamWe have passion for our work and we pay attention to the little detailsWe foster an environment of accountability, take responsibility for our actions and learn from our mistakesWe do what we say we will do, when we say we are going to do itWe care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!