*This is a full-time in-office position, Skokie IL*

Main Job Tasks and Responsibilities: 

Performs clerical duties including typing, filing, and completion of paperwork.Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.Answers phones, directs calls to appropriate individuals, and prepares messages.Provide support within billing department surrounding but not limited to:Process accounts and incoming payments Process invoicesAssist in the collection processMonitor customer account details for non-payments, delayed payments and other irregularitiesCommunicate with customers via phone, email, mail or personallyAccess client files if necessary to verify information.Follow up to verbal and written client or responsible party inquiries regarding account status within policy and procedure or timeline. Research accounts and document follow up appropriately.Address problems as they occur. Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission.Complete all reports according to schedule.Perform other tasks as assigned to support the goals of the organization.

SKILLS:

Requires excellent written, verbal communication and strong customer service skillsRequires a high degree of organization, accuracy and attention to detailComfortable in relevant computer software and Microsoft OfficeSome understanding of basic accounting principles and collection regulations is a plus

BENEFITS:

PTO accrual for all FT employeesPaid HolidaysPTO 

This is an in-office position: Skokie, IL

EDUCATION: High School Diploma