Job Summary
As a key member of the Independence Health System Business Intelligence and operations team, the Business Analyst is responsible for innovative reporting analytics for dedicated service lines. Focused holistically on the service line, the Analyst is responsible for clinical, operational, and financial insights. By collaborating with the Business Intelligence and Finance teams, the Analyst will utilize data derived from data models to support and enhance the strategic initiatives of the service line. The Analyst will work closely with key stakeholders to identify problems and deliver effective solutions to analyze data in innovative ways. Qualified candidates will apply creative and outside-the-box solutions to address service line needs and develop data-driven solutions. Further, the Business Analyst is responsible for partnering with the Service Line leadership to deliver insights to improve the service line.
Essential Job Functions
Provides expert analytical, financial, and project management support to for service line administrators and chairs. Uses data models to create actionable insights to improve clinical, operational, and financial outcomes of the service line. Works collaboratively with key stakeholders and Business Intelligence and Finance to scope, design, and implement ad hoc and routine analytic solutions to solve business needs. Learns service line operations and proactively promotes analytic solutions to identify or solve problems. Assists the service line leaders in managing the holistic financial picture, including variance explanation, budgeting, long-range planning, margin analysis, and business planning. Creates presentations to effectively communicate the findings of detailed analytics, including review of assumptions and techniques used to generate output. Innovates on efficiency of report generation, utilization continuous improvement techniques. Actively pursues the use of data to make key organizational decisions, including providing non-technical audience with correct data concepts. Maintains project planning tools and concepts. Monitors operating performance against regional and national benchmarks. Behaves as an agent for transformation including utilization of continuous improvement techniques to improve organizational reporting techniques. Identifies, analyzes, and interprets results, trends, or patterns in complex data sets. Collaborates with Business Intelligence data owners to connect cross-functional data to create a service line balanced scorecard. Provides recommendations for operational or financial efficiencies and process improvements. Assists in change initiatives. Interprets, researches, and analyzes findings to explain strategic or tactical implications on operations. Designs and performs reports, visualizations, and statistical analyses – and being able to articulate the analyses to a non-technical audience Collaborates with other departments to implement improvement initiatives. Provides analysis and recommendations on financial implications of range of strategic and operational alternatives. Develops variable sensitive models and management tools. Other related duties as assigned.
Required Qualifications
Bachelor’s Degree with an emphasis in Business, Finance, Data Sciences, Healthcare Management, or related field. One (1) to three (3) years of experience in business intelligence, finance, analytics, strategy, or other applicable analytical roles. Superior computer skills and relevant software experience. Excellent Microsoft Office skills in all applicable programs, including Excel and PowerPoint. Expert investigational skills, shows attention to detail, accuracy and ability to manage and prioritize multiple tasks. Strong leadership ability, organizational skills, critical thinking skills, sound judgment, and knowledge of legal aspects and liability of hospital practice. Ability to work independently and lead complex projects and activities. Demonstrated ability to present and communicate complex and/or controversial topics and concepts to a wide and diverse audience and leadership teams. Solid customer-service skills; anticipates, understands, and addresses customer needs in a timely manner. Knowledge in operational financial concepts.
Preferred Qualifications
Master’s Degree with an emphasis in Business, Finance, Data Sciences, Healthcare Management, or related field preferred. Experience in Healthcare setting. Experience in Tableau or other data visualization software. Experience in advanced analytics. Experience in SQL reporting. Advanced project management experience.
License, Certification & Clearances
Certified Public Accountant (CPA), Certified Management Accountant (CMA), OR Healthcare Financial Management Association (HFMA) member preferred. Act 34-PA Criminal Record Check from the PA State Police system
Supervisory Responsibilities
This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between Independence Health locations.
LEAN
Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Excela’s missions, vision and values.
AAP/EEO
Excela Health is an Equal Opportunity Employer. It is the policy of Excela Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Excela Health will conform to the spirit as well as the letter of all applicable laws and regulations. Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
Extreme Cold
Heights
Confined Spaces
Extreme Noise(>85dB)
Mechanical Hazards
Use of Vibrating Tools
Operates Vehicle (company)
Operates Heavy Equipment
Use of Lifting/Transfer Devices
Rotates All Shifts
8 Hours Shifts
10-12 Hours Shifts
On-Call
Overtime(+8/hrs/shift; 40/hr/wk)
Travel Between Sites
Direct Patient Care
Respirator Protective Equipment
Eye Protection
Head Protection (hard hat)
Hearing Protection
Hand Protection
Feet, Toe Protection
Body Protection
Latex Exposure
Solvent Exposure
Paint (direct use) Exposure
Dust (sanding) Exposure
Ethylene Oxide Exposure
Cytotoxic (Chemo) Exposure
Blood/Body Fluid Exposure
Chemicals (direct use) Exposure
Mist Exposure
Wax Stripper (direct use)
Non-Ionizing Radiation Exposure
Ionizing Radiation Exposure
Laser Exposure
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
Sitting
Walking
Climbing Stairs
Climbing Ladders
Standing
Kneeling
Squatting (Crouching)
Twisting/Turning
Keyboard/Computer Operation
Gross Grasp
Fine Finger Manipulation
Hand/Arm Coordination
Pushing/Pulling(lbs. of force)
Carry
Transfer/Push/Pull Patients
Seeing Near w/Acuity
Feeling (Sensation)
Color Vision
Hearing Clearly
Pulling/Pushing Objects Overhead
Reaching Above Shoulder Level
Reaching Forward
Lifting Floor to Knuckle
###
Lifting Seat Pan to Knuckle
###
Lifting Knuckle to Shoulder
###
Lifting Shoulder to Overhead
###
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.