Front Desk Associate Job Details Job Location Schenectady JCC - Schenectady, NY Position Type Part Time Education Level None Travel Percentage None Job Category Admin - Clerical Description Under the direct supervision of the Finance Director, you will help create a fun, positive welcoming environment for all those who come to the JCC. The Front Desk Associate will present an appearance and an image consistent with the Schenectady JCC. Must possess mature judgment and sound decision-making. Must be available the following shifts: Monday - Friday 5:45 AM - 8:30 AM, Saturday 3-6 PM & Sunday 6:45-10 AM Essential Duties + Serve as the first point of contact for all members, prospective members and program participants. + Process member account information using the DAXKO Operating System, including payments and new member activation. + Answering all incoming calls and routing those calls to appropriate recipients. + Keep track of current and upcoming events. + General office tasks which may include copying and filing. + All other duties as assigned. + Attend appropriate staff meetings. Qualifications Minimum Qualifications + Reliable, professional, energetic, and friendly. + 1 year of customer service experience. + Computer literate, must be proficient in the Microsoft Office Suite. + Ability to work as a part of a team in a fast paced environment. Physical Demands + Ability to hear and give clear direction + Ability to sit for long periods of time + Ability to enter information accurately into different systems + Ability to explain upcoming or current programs to members or community members Hourly Rate: 8 AM - 8 PM $15.00 an hour 5:45 AM - 8 AM $16.00 an hour