The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Skyland Lodge in Luray, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$15.00 - $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fiShared fire pit area for use in dorm areaMeet guests and fellow team members from around the globeTons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback ridingBenefits at ShenandoahWeekly payFree shift meal or all meals included with on-site housing30% discount on other mealsEmployee discounts - 30% off most itemsReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

 

Responsibilities Greet and register guests via a centralized registration system and coordinate with housekeeping as neededManage cash and credit card transactions while keeping accurate paperworkResolve small guest issues immediately, delivering items to guests as neededMonitor and balance the daily figures, post room and tax charges on guest accountsQualifications Good interpersonal communication skills in person and by phone and previous customer service experience is beneficialAbility to multitask, function in a professional manner under pressure from guests and supervisorsNo high school diploma or GED requiredPhysical Requirements Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shiftsShift Details 

Day shift
Evening shift
Split shift
Weekends
8 hour shift

Who We Are 

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.