Orlando, FL, US
42 days ago
Front Desk Clerk
Job Description

HGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay!*

Excellent opportunity to join our team here at Grande Villas, a Hilton Vacation Club, perfectly located in Lake Buena Vista and featuring 408 units. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on providing service that makes memorable experiences for our owners, members, and guests while helping you grow to your full potential and achieve what you deserve.

In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the lively amenities to enjoy at our resort.

 

What will I be doing?

As a Front Desk Clerk you would be responsible for executing your position’s responsibilities and driving company success through performing the  following duties to the highest standards:

Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Accurately input information into the computerized reservations’ system to update and maintain records. Access reservation system to resolve unit availability and assists guests with reservations or changes as required. Generate invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Complete housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

Why do Team Members Like Working for us?

Day 1 Benefit Eligibility Recognition Programs and Rewards Discounted Hilton hotel rates worldwide! Paid time off Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities And much more!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

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