Under general guidance and with limited supervision, the Assistant Store Leader assists in the leadership of store operations including building a successful team, developing customer loyalty, driving for results, and achieving goals set for the store.  As needed to achieve success, an Assistant Store Leader is responsible for motivating sales teams, managing the day-to-day operations of the store, maintaining up to date promotional material and hiring/training new staff.  This position supervises others including Senior Guest Advisors, Guest Advisors, and Seasonal Associates.  Assistant Store Leaders will always act in accordance with GameStop’s policies, practices, and core values. The ideal candidate must have a strong focus on customer satisfaction and meeting monthly sales goals, be an excellent communicator and demonstrate strong leadership and interpersonal skills.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Assist in motivating the sales team to meet sales objectives and loss prevention goals by training and mentoring staffAssist in hiring, training, and overseeing new store staffAssist in coaching and counseling associates, monitoring and reviewing sales resultsAssist in leading associates to drive a selling culture that maximizes store profitabilityDeliver excellent service to ensure high levels of customer satisfactionResolve customer concerns and complaints in a timely and professional mannerEnsure that visual and operational elements are consistent with company standardsProtect company assets through effective inventory control and loss prevention practices

QUALIFICATIONS FOR EDUCATION AND/OR EXPERIENCE

Must be at least 18 years of age[i]High school diploma required; An Associate’s or accredited Bachelor’s degree preferredOne or more years of experience working in a retail sales environment, ideally in a leadership role

MINIMUM JOB SKILLS and ABILITIES

Ability to lead in a fast-paced, rapidly changing environmentExcellent customer service, communication, and interpersonal skills Ability to work a rotating schedule, including nights and weekends Ability to follow instructions presented in written, oral or diagram form  Ability to communicate effectively with others using spoken and written English; ability to speak and/or write in other languages a plus

PHYSICAL JOB REQUIREMENTS

Must be able to work alone, move throughout the store unassisted and stand for extended periods of time (8 hours or more per day)The employee must regularly lift and/or move up to 35 pounds Walk, use hands and fingers to handle small objects or controls, reach and stretch with hands and arms, balance, bend, stoop, reach with arms and hands, kneel and crawl, talk and hear, and climb on laddersMust be able to occasionally travel unassisted via car Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, the ability to look at the computer screen for extended periods of time and the ability to adjust focus

GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose.  GameStop will provide reasonable accommodations to qualified individuals with disabilities unless doing so would cause an undue hardship.

 

[i] Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k) with company matching contributions, educational assistance, employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

$19.05 - $23.05