Louisville, KY, US
16 days ago
Gaming Performance Supervisor
Description

Derby City Gaming Downtown, a Churchill Downs Incorporated historical horse racing entertainment venue, seeks passionate, dynamic individuals to join our team. Whether you're interested in customer service, gaming operations, or behind-the-scenes roles, we offer a variety of career opportunities that put you at the heart of the action!

Why Work with Us?

A Proud Legacy: Churchill Downs represents a cornerstone of Kentucky's rich heritage, and at Derby City Gaming Downtown, we are proud to carry on that legacy. Be part of a company that’s rooted in excellence and tradition. Unique Entertainment Venue: We house about 500 state-of-the-art historical racing machines, along with three unique bar concepts: a main-level sports bar with a stage for live music and entertainment, a premium bourbon library, and an elegant wine and charcuterie lounge. Career Growth: We believe in investing in our Team Members by offering opportunities for advancement and development. Exciting Work Environment: Work at the heart of the vibrant Downtown area in a fun and engaging atmosphere where no two days are alike.

FUNCTION

The Gaming Performance Supervisor is responsible for the successful operation of the technical side of the department. Verifies and maintains consistency in the compliance of state laws, regulations and company internal policies and procedures with regard to the movement and maintenance of gaming terminals.

SPECIFIC DUTIES AND RESPONSIBILITIES

Maintaining required documentation of game moves, maintenance and repair logs, and purchase orders and requisitions for game machine parts and supplies. Training of game/gaming lead technicians and technicians and occasional assistance in troubleshooting various gaming terminal malfunctions. Delegate authority and assign responsibilities. Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists. Development of staff, interviews, hiring, and evaluations. Review department’s financial data and activities with the Regional Gaming Performance Mananger. Meet with Departmental Directors and managers as necessary. All other duties as assigned.

STANDARDS OF PERFORMANCE

Management abilities demonstrated in managing the Games technical department. Scheduling, PTO, timekeeping, and record keeping on all Team Members. Maintaining a professional working relationship among all personnel. Role model code of ethics: Respect, Commitment and Guest Service. Knowledge of state gaming laws and regulations. Oral and written communication skills.

EDUCATION, TRAINING, AND EXPERIENCE

Five to seven years’ experience in electronics and maintenance of technical equipment, game machines, with a 4-year degree in related fields or equivalent work experience is preferred. Valid Racing License.

Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.

#DCGD

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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