With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Job Summary

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A General Manager (typically on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager I will also assist the lead General Manager with oversight and support of the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as Associa staff.

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Duties include but are not limited to:

\n\nSupervise all administration staff at the community.\nAssist with employee hiring, training, supervising, and performance management.\nAssist with preparing schedules and establishes priorities for routine and special work projects.\nAssist with annual budget.\nAssist with the administration of the various functions of the community within the projected and approved operating budget.\nIn conjunction with the General Manager II/III, act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.\nIn conjunction with the General Manager II/III, work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.\nOther duties as assigned.\n\n Requirements

Knowledge and Skills

\n\nKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.\nKnowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.\nKnowledge of company policies, procedures and forms.\nKnowledge of conflict resolution techniques at a proficient level.\nProfessional communication skills (phone, interpersonal, written, verbal, etc.). \nSelf-motivated, proactive, detail oriented and a team player.\nTime management and time critical prioritization skills.\n\n

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Education and Experience

\n\nAssociates Degree required; Bachelor’s Degree preferred\n3 – 5 years of directly related or closely related experience; Community Association experience preferred\n0 – 3 years of Management and/or Supervisory experience preferred\n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.