Start your success story with GenO

Oracle

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GenO

Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.

Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future.

Job description

The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers. Click here for more information about CSS.

Global Expertise Center Engineers (GEC) provide support in the continuous operational improvement of Oracle environments. GEC Engineers do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.

Job requirements:

Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures. Able to demonstrate time management.  Goal oriented individual. Able to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products a plus but not necessary. Professional demeanor Availanility to work in scheduled out of hours operations when required 

What you'll bring:

Bachelor’s degree and up to 2 years relevant experience. Fluency in English. Technical aptitude: Has a basic understanding of application, middleware, hardware and/or Cloud technologies, and curiosity in cloud technology concepts such as Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security and Oracle Cloud infrastructure  Some experience with Java, Apex or Python, or with Applications Servers in Cloud environment. Communication skills: You have an ability to collaborate and present concepts clearly. Teamwork: You’re a fantastic team player who also loves smashing individual goals. Drive: You have a “roll-up-the-sleeves” and “get the job done” attitude.  Availability to work out of hours  Strong organization skills High energy: You’re optimistic, always eager to interact and influence people. Innovation: You’re open to new ideas and challenges Agility: You’re a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go. Resilient and capable of working effectively under pressure. Critical thinking: You’re a natural strategist who can analyze situations, identify issues, and solve problems creatively. Love & passion for customer success. 

What we'll give you: 

Significant investment in your professional development and a social network of resources and thought leaders inside Oracle. Fun and flexible work for the ideal work-life balance An inspiring, inclusive, and multicultural community that values fresh perspectives. A buddy program: a senior expert will be assigned to work closely with you to help you making connections and learning the business. World-class professional training from industry experts. A defined career progression based on annual performance and personal development followed closely by a direct manager. The opportunity to engage with a variety of customers in multiple areas. Competitive pay and excellent benefits that will help you do your best work.

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Career Level - IC1