General Information

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City Webster State/Province New York Country United States Department Security Date Friday, May 3, 2024 Working time Full-time Ref# 20033146 Job Level Individual Contributor Job Type Experienced Job Field Security Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 59,160 Annual Base Salary Maximum 118,320 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Description & Requirements

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Position Overview:

Xerox Corporation is looking for a skilled and experienced HR Investigators who can offer support for all operating units to investigate violations of company policy and criminal/civil law that may adversely impact Xerox Corporation. Cases include but are not limited to Business Ethics, Theft of Company and Personal Property, Drugs, Illegal Activity, Fraud, Brand Protection, Employee Misconduct and Workplace Violence. This position is a critical role for the business.

Requirements:

Investigating sensitive and/or complex employee relations matters from start to finish, including leading interviews, note-taking, gathering, and analyzing evidence (electronic/physical, etc.), document findings, and following up with the relevant partiesInvestigating cases entailing Employee Grievances, Ethics concerns, Open Door complaints, Security related violations, Executive escalations, Motor Vehicle Violations etc.Reviewing and understanding the policy that is alleged to have been violatedPartnering with Corporate Security on matters that are not solely HR mattersPlan and execute pre-planning and debrief meeting(s) with investigating partners (Corporate Security, Internal Audit etc.)Plan and execute meetings with concerned individuals (Complainant, Persons of Knowledge, Witnesses, Alleged Subject) to gather factsInvestigating the matter at hand through research and investigative interviewsDemonstrate a clear understanding and consistent application of HR policies, procedures, and practices. (KPI: timely, consistent, and quality service at all times)Writing a Policy Violation Investigation Report/ Executive Escalations Summary/ Open Door Summary to document the dataObjectively debrief – findings of the investigation and HR recommendation(s) with HR Business Partner and Leadership/Higher Line Management when applicableFinal decision(s) on any corrective action(s) including termination to be executedEngage internal legal counsel as appropriate.Upon completion of the investigation(s) - Create close out and action memo(s)Ensure the signed memo(s) is sent back by the managementDiscreetly handle sensitive and/or private informationCases investigated and closed within set timeframe

Skills:

Experience conducting investigationsStrong written and verbal communication skillsDemonstrated ability to collaborate with a diverse range of partners (e.g.: HR, Security,  Legal)High emotional intelligence and a background in investigating variety of employment and labor relations issuesAbility to be empathetic and to provide emotional support while also gathering factsAble to manage a high volume of work.Deliver results on time and in quality mannerMS Office proficiency (Word, Excel, Powerpoint and Outlook)

Qualifications:

Minimum qualification – Bachelor/MastersExperience level – 5 to 7 years of relevant experience in conducting HR InvestigationsExperience with detailed, factual investigations involving internal policies and Code of Conduct from start to finishExcellent communication (Written and Verbal) and comprehension skillsAbility to take initiatives and be proactiveCritical thinking, problem solving and decision making  Self-direction and initiative to follow wherever the information leads.
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