Basic Function

Performs as a technical leader of application system development, network infrastructure or enhancement projects and/or multiple application support teams, which may include various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities.

Example Of Duties

Leads system development life cycle or network infrastructure life cycle

Defines, implements, documents and performs tests on security controls in complex applications and infrastructure environments

Maintains the sensitivity and confidentiality of data and systems architecture environment

Implements innovative solutions utilizing emerging technologies

Translates business needs into technical solutions that will improve service quality and efficiency while meeting business objectives

Creates technical designs based on functional specifications

Provides technical assistance and performs end user troubleshooting for bug fixes and technological enhancements

Supports integrations between various IT platforms and enterprise architecture

Leads technical personnel and ensures that required reports and documents produced are accurate and reliable

Oversees software development and enhancement, and provides production support for business application systems on behalf of client departments

Maintains responsibility for analysis, design and implementation of projects as assigned, including complex and highly specialized applications

Conducts the most complex programming, system analysis, and design of highly-complex systems using information system development methodology in a multi-platform infrastructure and environment

Recommends approval of system designs and interacts with user managers and department users; diagnoses and resolves system problems involving programming logic, interoperability between several technical components, and client interface

Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution

Leads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware

Participates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software

Develops software and hardware specifications and standards

Leads the department's information security, disaster recovery, and safety programs

Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

 

Requirements For Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.  Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.  A typical combination includes:

Education 

Bachelor’s Degree in Computer Science, Business Information System Technology, Computer Engineering, Business Administration, or a related field; Master’s Degree in a related field preferred

Experience

Six years of relevant experience or three years of relevant supervisory-level experience in designing, implementing and maintaining an enterprise-wide system

Certifications/Licenses/Special Requirements

Certification in Microsoft/Azure, Oracle, Amazon AWS and SalesForce preferred

 

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

Experience using WebLogic Server Administration & Linux Administration. Experience utilizing AP (Accounts Payable) Automation Suite, WebCenter Content and WebCenter Portal. Experience managing cloud applications including Oracle Cloud Infrastructure, Boomi flow and Azure Cloud. Experience using Boomi & Oracle SOA (Service Oriented Architecture). Experience supporting SDLC (Software Development Lifecycle) and Project Management techniques and tools.

 

Knowledge:

Full lifecycle implementation of Enterprise Resource Planning systems

Complex business processes, as well as areas outside of immediate responsibility

Theories, principles, and practices related to information systems and supported business areas

Data communications involved in LANs, WANs, and gateways

Mathematics used in complex business applications

Business process and system process modeling and problem-solving techniques

Principals of supervision

Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency

Change control systems and other Information Technology best practices

Project management methodology and techniques

 

Skills:

Communicating effectively orally and in writing

Troubleshooting and correcting operations problems

Interacting professionally with internal and external representatives

Clearly defining system integration and interface requirements

Data analysis and data modeling

Learning new technology and complex systems

Operating a personal computer, computer terminal, and general office equipment

 

Abilities:

Lead the development of enterprise application software systems

Provide technical support and training

Create technical documents

Create custom solutions and offer viable solutions for various systems and architectures to different types of businesses

Integrate applications with existing systems to eliminate potential problems and maintain data structure and integrity

Lead the development and implementation of complex information systems using software engineering techniques

Resolve highly difficult problems regarding highly complex programming and systems logic

Perform highly-complex systems implementation and integration tasks

Provide technical project management across multiple projects and concurrent tasks

Identify and lead the implementation of new and creative solutions that are compatible with current and future technologies

Analyze and evaluate system changes to determine feasibility

Analyze situations, identify problems, and recommend and implement solutions in a cost-effective manner

Clearly define system integration and interface requirements

Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes

Exercise judgment and creativity in making decisions

Interact professionally with various levels of employees and outside representatives

Maintain confidentiality regarding sensitive information

Read, write, speak, and understand English

 

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT)

*Open to the public and all Metro employees

**This is an At-Will position and employee serves at the pleasure of the hiring authority.

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.