NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 Programming (NY HELPs) - 7475 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $65001 to $82656 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 50 Wolf Rd., Flr 3 City Albany State NY Zip Code 12220 Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. ORA bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. ORTwo years of professional experience in information technology.Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Duties Description Backfill Sirisha Diva The Web Platform Services is responsible for the overall development and delivery of the public facing web sites for New York State in support of the NY.Gov/Agency Redesign initiative to create an online destination that better reflects his vision for a more efficient, more effective, and more modern government.? Web Platform Services will ensure that all web sites that are developed and delivered are usable, functionally accessible, responsive designed, compliant with NYS standards and best practices. Web Platform Services will utilize an Enterprise Platform solution (Drupal) to accomplish its mission, leveraging current technologies and industry best practices as applicable to improve its service delivery. Quality Assurance Perform Quality Assurance testing on Jira stories for web development sprints. This involves a variety of testing techniques and tools. Complete browser compatibility, accessibility, and security testing as part of the QA process. Thoroughly document distribution defects, security and accessibility issues and communicate to the corresponding team for review. Responsible for pre-launch and periodic post-launch website reviews. This includes visual and automated testing of website content and technical requirements, browser and device compatibility and accessibility standards. Perform QA testing of all website development and updates to fulfill ITSM service requests. This process follows an iterative workflow between the QA Team and developers to ensure updates are accurate and complete. Drupal Site Building Perform a variety of Drupal site builder tasks including configuring menus, taxonomy, uploading documents, establishing entity references, page creation, administering user security permissions and configuring modules. Participate in the content migration process for websites moving to Drupal site factory or single instance platforms. This includes content analysis, page layout wireframes and menu structure creation. Operational Website Support Provide ongoing operational support and maintenance for Drupal, HTML and Joomla websites. Utilize ITSM to manage incoming work requests and thoroughly document development work. Demonstrate excellent customer service skills including promptly responding to assigned tickets and communicating with requestors on the status of tickets. Identify task blockers and elevate to supervisors and managers as needed. Other Roles and Responsibilities (May include one or more) Google Analytics website administration and custom report creation. Prepare monthly Google Analytic billing reports used to bill agencies for website support. Site Improve administration including adding or removing websites and user account. administration. Generate a variety of Site Improve reports to aid in the site building process. Create custom reports and dashboards as requested. Review the weekly security vulnerabilities report. Communicate and track remediation of security vulnerabilities. Prepare security vulnerability PowerPoint slides for the weekly work status meeting. Participate in an accessibility community of practice to ensure websites meet the ITS Accessibility policy. Additional Comments Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more. Some positions may require additional credentials or a background check to verify your identity. Name ITS Human Resources Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address Street Empire State Plaza Swan Street Building, Core 4, Floor 1 City Albany State NY Zip Code 12220 Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Your Social Security number may be required to confirm eligibility.