Work whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPOSITION SUMMARYThe Instructional Designer works under the direction of the training team lead and is responsible for developing and maintaining course curricula and supporting training materials for Epic applications They will participate during workflow analysis design and with Subject Matter Experts business leaders physicians nursing and other ancillary services personnel to ensure congruity between system design and lessons plans Responsible for building testing and maintaining the training environment maintaining policy and procedure documentation related to training conducting training for new staff and coordinating training for software upgrades and updates Assists in development and communication of the training schedule The Instructional Designer will train Credentialed Trainers to assist with classroom training and will be responsible for developing instructional material for customer training courses that support company technical products They are able to utilize multimedia technology and authoring tools effectively as part of the delivery of education goals Attention to detail is a critical skill for this position Successful candidates enjoy helping other users learn and adopt usage of the application They will work closely with system vendors consultants and technical services of any given affiliate to ensure education delivery meets training specificationsMultiple opportunities available for the following focus areas Clinical Revenue CycleKEY ACCOUNTABILITIESAccountable for supporting the management of the scope schedule and quality of the project within their respective teamareaAssist in the design of training policies and requirementsAssists in the development and documentation of internal policies and procedures that will be used in conjunction with the applicationActively participates on weekly team meetings to discuss team and project related activities issues change communications and updatesCollaborates and consults as needed with the Program Director Project Managers and Application Directors to coordinate activitiesCollaborates with Project Managers to create and maintain work plans issues list decision lists risks and status reportsSupports all project team members with application and information systems knowledgeCollaborates with vendor resources plays an active role in managing the technical build testing and migration of the systemCompletes specific task activities as documented on the Work PlanConverts traditional courses into online learning modesDevelop courses instructional materials and other electronic instructional information consistent with adult learning theory for delivery through e learningExecutes the delivery of training in preparation for the go live and beyondFollows guidelines for curriculum andor instructional program development equipment and implementationMaintains tools and processes to support the effectiveness of the training program updates training plan as directed to incorporate these learningsPromotes a team atmosphere that is conducive to the overall accomplishment of goals schedules and deadlinesSupport thru the development of role based certification andor assessment programSupports the development of the training schedule including the coordination of facilities and resourcesTrain faculty and staff on technical and pedagogical skills necessary for developing and delivering interactive and engaging e learning coursesWork with the director other instructional designers the technical support specialist faculty and staff on the development of courses for use in the LMSWorks with training team to support application specific training curriculums and materialsProvides for on call support once the go live activities commence and production support is requiredWork whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPOSITION SUMMARYThe Instructional Designer works under the direction of the training team lead and is responsible for developing and maintaining course curricula and supporting training materials for Epic applications They will participate during workflow analysis design and with Subject Matter Experts business leaders physicians nursing and other ancillary services personnel to ensure congruity between system design and lessons plans Responsible for building testing and maintaining the training environment maintaining policy and procedure documentation related to training conducting training for new staff and coordinating training for software upgrades and updates Assists in development and communication of the training schedule The Instructional Designer will train Credentialed Trainers to assist with classroom training and will be responsible for developing instructional material for customer training courses that support company technical products They are able to utilize multimedia technology and authoring tools effectively as part of the delivery of education goals Attention to detail is a critical skill for this position Successful candidates enjoy helping other users learn and adopt usage of the application They will work closely with system vendors consultants and technical services of any given affiliate to ensure education delivery meets training specificationsMultiple opportunities available for the following focus areas Clinical Revenue CycleKEY ACCOUNTABILITIESAccountable for supporting the management of the scope schedule and quality of the project within their respective teamareaAssist in the design of training policies and requirementsAssists in the development and documentation of internal policies and procedures that will be used in conjunction with the applicationActively participates on weekly team meetings to discuss team and project related activities issues change communications and updatesCollaborates and consults as needed with the Program Director Project Managers and Application Directors to coordinate activitiesCollaborates with Project Managers to create and maintain work plans issues list decision lists risks and status reportsSupports all project team members with application and information systems knowledgeCollaborates with vendor resources plays an active role in managing the technical build testing and migration of the systemCompletes specific task activities as documented on the Work PlanConverts traditional courses into online learning modesDevelop courses instructional materials and other electronic instructional information consistent with adult learning theory for delivery through e learningExecutes the delivery of training in preparation for the go live and beyondFollows guidelines for curriculum andor instructional program development equipment and implementationMaintains tools and processes to support the effectiveness of the training program updates training plan as directed to incorporate these learningsPromotes a team atmosphere that is conducive to the overall accomplishment of goals schedules and deadlinesSupport thru the development of role based certification andor assessment programSupports the development of the training schedule including the coordination of facilities and resourcesTrain faculty and staff on technical and pedagogical skills necessary for developing and delivering interactive and engaging e learning coursesWork with the director other instructional designers the technical support specialist faculty and staff on the development of courses for use in the LMSWorks with training team to support application specific training curriculums and materialsProvides for on call support once the go live activities commence and production support is requiredQualificationsBachelorrsquos degree or equivalent knowledge and skills obtained through a combination of education training and experience in a HealthCare environment requiredAt least five years relevant healthcare experience experience with adult learning and curriculum delivery preferredMust attend required Epic trainingThe Instructional Designer exhibits the following QualitiesProven ability to successfully work in a matrix team environment that presents significant change and tight timeframesConducts themselves according to Hartford Healthcare values Caring Excellence Safety and IntegrityAre well respected within the organization and maintains a positive attitudeApproach problems constructively by focusing on how to move the project forward explores and analyzes alternativesProponent for change and demonstrates a continuous improvement mindset ingenuity and innovative thinking and organizational skillsStrong communication and organizational skills with ability to influence others within their sub team in addition to the broader program team while maintaining a strong focus on achieving resultsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentQualificationsBachelorrsquos degree or equivalent knowledge and skills obtained through a combination of education training and experience in a HealthCare environment requiredAt least five years relevant healthcare experience experience with adult learning and curriculum delivery preferredMust attend required Epic trainingThe Instructional Designer exhibits the following QualitiesProven ability to successfully work in a matrix team environment that presents significant change and tight timeframesConducts themselves according to Hartford Healthcare values Caring Excellence Safety and IntegrityAre well respected within the organization and maintains a positive attitudeApproach problems constructively by focusing on how to move the project forward explores and analyzes alternativesProponent for change and demonstrates a continuous improvement mindset ingenuity and innovative thinking and organizational skillsStrong communication and organizational skills with ability to influence others within their sub team in addition to the broader program team while maintaining a strong focus on achieving resultsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment