At Houston Methodist, the Information Technology (IT) Data Analyst position is responsible for analysis, functional documentation, configuration, maintenance, testing, and support for business intelligence and analytics applications through upgrades, new releases, and optimization implementations. This position utilizes critical thinking, attention to detail, and effective communication skills. The IT Data Analyst position works collaboratively with teams and to consult with business area leads and analyze issues to generate solution recommendations. This position communicates effectively with technical and non-technical audiences and utilizes subject matter expertise in business intelligence (BI) with experience in business, healthcare and technology projects. The IT Data Analyst position actively supports, develops and advances Houston Methodist's Business Intelligence applications. This position participates in requirements gathering sessions to understand and document complex business needs, monitors development progress, conducts quality assurance exercises, ensures deliverables are met, and manages expectations.
This IT Data Analyst position falls under our IT Analytics department and will have a focus on data governance. This role will help to maintain and optimize search capabilities of the analytics catalog and associated metadata records through partnerships with application teams and analytics hubs. Development and maintenance of inventory in the enterprise information maps is also needed. The IT Data Analyst will work with members of the data governance team to develop and support data/analytics requests and prioritization processes including triage as needed. Educational materials will be developed to support operations ability to search for or identify data assets. In addition, the IT Data analyst will facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise.
The following are highly preferred for this position:
Knowledge of data governance practices, business technology issues related to management of enterprise information assets and approaches related to data protectionFamiliarity with enterprise data/analytics platforms such as Microsoft SQL Server, SAP Business Objects Webi, Tableau and Power BI.Familiarity with Data Governance Tools like CollibraPrevious experience helping an organization develop a strategy for collecting and using data Houston Methodist StandardPATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values ResponsibilitiesPEOPLE ESSENTIAL FUNCTIONS
Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information.Partners with customers to gather requirements using various methods such as Agile and RAD design and development in conjunction with developers to document business case/ scope/ plan, business/functional requirements; including specifications for package solutions, and/or software development.Implements projects, performs development, testing and resolves issues with customers and vendors, making changes and corrections as needed; and coordinating communication of changes to customers.Assists more senior team members with user education of business intelligence applications and helps ensure access to data with the goal of reduced reliance on technical specialists in order to obtain data.
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
Bachelor's degree in Computer Science, Business Administration, Health Administration, or related discipline
WORK EXPERIENCE
LICENSES AND CERTIFICATIONS - REQUIRED
N/A KSA/ Supplemental DataKNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong oral and written communication, listening, facilitation and observational skillsStrong analytical and consultative skills including the ability to identify true needs and requirementsKnowledge of EPIC clinical and financial modules in a hospital environment preferredAbility to work with a vast array of information gathered during elicitation and analysis and adjust to changing information and prioritiesStrong teamwork skills including the ability to negotiate priorities and to resolve conflicts among customers, technologists, and managementAbility to represent requirements information in graphical forms that augment textual representations in natural languageAbility to balance theory and practical reality in data warehousing methods/approachesAbility to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure timely and accurate completionAbility to work independently and take initiativeGeneral knowledge of health care operations desired, knowledge and appreciation of business concepts and requirements as applicable to a large academic, research, and/or healthcare facility preferredUnderstanding of BI data warehousing and concepts, tools functions and featuresKnowledge of database architecture including some knowledge of SQL and relational and multi-dimensional database structures and schemasStrong project management technical skillsSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) YesON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.
In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.
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Houston Methodist is an Equal Opportunity Employer.
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