Trigo Global Quality Solutions is seeking an IT Infrastructure Specialist in Peoria, IL area.\n
\n

Overall Purpose\n

The Group IT Infrastructure Specialist manages and supports the deployment and maintenance of the Group 's IT tools and infrastructure. They also contribute to the Group's various IT projects.\n

May Report to\n

Group IT Infrastructure Manager\n
\n

Responsibilities\n

Client relationship & Business development\n

\u00b7 Ensure end user communication and punctuality\n

\u00b7 Interface with regional IT teams and external suppliers\n

\u00b7 Point of contact for IT regional Managers in the Americas, Asia, Continental Europe, and WEMEA\n

\u00b7 Interface between application owner and suppliers support for technical investigation\n

\u00b7 Ensure level 3 support of group Infrastructure\n

\u00b7 Provide regular reporting on the progress of assigned projects\n
\n

Operations\n

\u00b7 Report information regarding major events as soon as they occur in the event of deviations in management of day to day operations\n
\n

Organization & Management\n

\u00b7 Organize communication of functional and technical enhancement\n

\u00b7 Manage technical documentation (Technical guidance document, user and admin guide, procedures, rules, etc.)\n

\u00b7 Ensure compliance with group standards and rules\n

\u00b7 Follow issue investigation, redact and communicate the remediation plan\n

\u00b7 Open and follow support cases if applicable\n
\n

Technical\n

\u00b7 Ensure technical expertise for TRIGO regional solutions\n

\u00b7 Contribute to Infrastructure improvement and project implementation\n

\u00b7 Manage communication tools: Office 365, Skype, SharePoint, etc.\n

\u00b7 Manage group infrastructure tools: Azure, InTune, Active Directory, etc.\n

\u00b7 Manage monitoring and security: ATP, Data Protection, AntiVirus, etc.\n

\u00b7 Monitor technological developments in the field\n

\u00b7 Apply the procedures defined in the QMS (Quality Management System) and apply ITIL best practices\n

Other\n

\u00b7 Any other duties as assigned\n
\n

Knowledge, skills, abilities\n
\n

Hard skills Values & attitudes\n
\n
\n

Good knowledge of :\n

\u00b7 IT infrastructure\n

\u00b7 Office 365\n

\u00b7 Azure infrastructure\n

\u00b7 Microsoft Environment (Windows\n

Server and workstation)\n

\u00b7 Linux server (Debian, Ubuntu,\n

CentOS)\n

\u00b7 Identity management\n

\u00b7 Network Topology\n
\n

Other :\n

\u00b7 Great communication skills\n

\u00b7 Ability to speak with diplomacy\n

\u00b7 Able to work in a multicultural\n

environment\n
\n
\n
\n
\n

Global team spirit \u00b7 Team player \u00b7 Caring for people \u00b7 Open-minded Excellence \u00b7 Reactive \u00b7 Resilient to pressure \u00b7 Rigorous Customer focus \u00b7 Client oriented \u00b7 Reliable & trustworthy \u00b7 Flexible \u00b7 Initiative \u00b7 Autonomous \u00b7 Innovative \u00b7 Daring\n

Work experience\n
\n

Overall recommendations\n
\n

3+ Years Experience\n
\n

Education background\n
\n

Overall recommendations\n
\n

Microsoft Azure (with certification AZ-900 or\n

AZ-104) preferred