Potsdam, NY, US
201 days ago
Kinney Homecare Customer Service Representative
Welcome page Returning Candidate? Log back in! Kinney Homecare Customer Service Representative Job Locations US-NY-Potsdam Posted Date 4 months ago(11/29/2023 10:19 AM) Requisition ID 2023-11878 # of Openings 3 Category Customer Service/Support Location US-NY-Potsdam Overview

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification.  Answer phones as necessary.

Responsibilities

Job Responsibilities:

Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer systemVerify all types of insurance and assist in creative financing when no insurance is available Set up initial paperworkPre-qualify customers for reimbursement purposesAnswer phone calls in a professional mannerProject a positive first impression by greeting customers with exceptional customer careComputer input to include new patient data and various patient updatesUnpack shipment when received and stock shelves as required. Qualifications

Education:

Minimum: High School Diploma or GED

 Experience:

Preferred: 0-1 years previous experience in related position Preferred: Previous Healthcare or DME experience

 Special Conditions of Employment

Drug testInitial and continuous exclusion and sanction/disciplinary monitoringAny and all additional eligibility requirements based on the specific position

Compensation:

 

$15.25 - $17.14 an hour

 

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

 

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