Coronado, CA, USA
41 days ago
Lead Banquet Houseperson

Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.

Supervises and coordinates the sets up and break down of all Hotel function rooms, tables, chairs and any other necessary equipment according to prescribed layout.  Assists in the presetting, serving and breakdown of all function rooms and return to secure storage of all equipment and materials.  Supervises Banquet Set up staff to ensure the deliverance of Loews Star Service Standards for Banquet set up.

Essential Functions and Responsibilities

Oversees/transports and sets up banquet tables, chairs and equipment according to Event Order diagrams and/or specifications.  May create set up diagrams when necessary.Supervises the activities of all banquet set up staff.Provides training for all banquet set up staffEnsures required linens and table skirting are obtained from linen supply roomUses table cloths and table skirts to cover tables properlyEnsures that Function Rooms are set up and prepared on timeMay assist in the presetting of china, glassware, silverware and service equipment necessary for banquet service activitiesMay assist in the clearing of soiled china, glassware, silverware and service equipment after function endsSupervises/clears, sorts, prepares soiled china, glassware, silverware and service equipment for washing after end of banquet food service functionInventories and returns equipment and materials to secure storageMaintains cleanliness and organization of back of house and storage areasCoordinates/gathers and presorts soiled linens and table skirts before transporting them to the laundryOversees/breaks down tables, chairs and equipment for return to storageMay assist in the set up and break down of audio visual equipmentSupervises, may assist or perform transport and set up of portable dance floorCoordinates, may assist or prepare coffee, ice/hot tea or other beveragesMay assist in the plating of food prior to banquet food service functionConducts pre-shift meetings with set-up personnel to discuss daily activitiesAttends departmental meetingsSchedules set up personnel according to established standardsFollows New Hire Training and ongoing Star Service Competency program in accordance with hotel policyTrains, appraises, coaches, counsels and disciplines departmental employees according to Loews Hotels standardsEvaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve sameEnsures adherence to all Loews Hotels service standardsCoaches, counsels, retrains personnel as needed in order to ensure superior levels of performanceOther duties as assigned

General

Promotes applies teamwork skill at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesAttends appropriate hotel meetings and training sessionsComplies with required safety regulations and proceduresComplies with hotel and department standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsMaintains cleanliness and excellent condition of equipment and work areaExecutes emergency procedures in accordance with hotel standards

Qualifications

High School diploma or equivalentMinimum of two years as a banquet house person/Convention set up in a comparable size and quality propertyExcellent oral and written communication skillsExcellent leadership and organizational abilitiesAbility to stand, stoop, bend repetitively, safely move and set up banquet tables, chairs and equipment Ability to lift and carry tables, chairs, equipment and food service trays weighting 35+ poundsAbility to work flexible schedule to include weekends and holidays

The wage for this position is $21.05.
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