This role will find innovative and efficient ways to solve customer pain points at root cause and driving insights that lead to new product solutions. You will work cross-functionally across the Prime Video organization to drive initiatives that enhance our customer experience for video providers around the world. Your team will be operationally focused on supporting the growth of the business and will find new ways to drive growth and scale using technology. The Prime Video Content Acquisition team is looking for a bright, analytical, driven, and creative candidate to join our content licensing team as a Program Manager for Licensing Strategy/Ops. In this role, you will be responsible for, among other tasks, working with our world wide content acquisition teams to license the best content for our customers, create innovation solutions to complex problems, and lead strategic initiatives across all of Prime Video's business lines (SVOD, TVOD, AVOD, etc).

Key job responsibilities
A successful candidate will be able to demonstrated success in leading complex - often ambiguous projects - and driving operational metrics. He or she will be customer obsessed and consistently look for opportunities to enhance the customer experience by using scalable technology. This person should be organized and able to use mechanisms to drive productivity, actionable insights, and timely responses to customer/stakeholder inquiries. A good candidate will have strong written and verbal communications skills, as well as an entrepreneurial spirit, the ability to influence others, and a passion for digital video. Additionally, this person must be able to balance operational and strategy work to deadlines. The ideal candidate will enjoy defining new processes, successfully and consistently deliver results, and working cross-functionally to drive automation and scale. At the same time, they are not afraid to roll up their sleeves to simply get the job done. The program manager should be highly proficient in Excel, have strong attention to detail and polished communication skills, and ideally from a program management, finance, accounting, or digital media operations background.

About the team
This team sits at the heart of Prime Video's licensing business and has ownership/insights across all of Prime Video's business lines (SVOD, TVOD, AVOD, etc) and all territories. You will be joining a team with high visibility to Prime Video leadership and high impact to the business.

We are open to hiring candidates to work out of one of the following locations:

Culver City, CA, USA