Welcome page Returning Candidates and Employees: Log in! Manager, QA (Commercial) Job Locations US-PA-Red Lion Requisition ID 2025-34027 Position Type Full Time Position Classification On-Site Job Function Quality Overview

General Dynamics Ordnance and Tactical Systems (GD-OTS), a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for an onsite Manager, QA (Commercial) to join our Red Lion, PA Team.

 

We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be found with every U.S. military branch and with allies around the world. We are looking for a motivated and creative leader to help shape and support our mission.

 

GD-OTS offers great benefits effective the first day of employment! Medical, dental, vision, and 401k, among other benefits are available without a waiting period and offered at a low cost to you.

 

Summary:

 

This position is responsible for leading and managing a quality team by providing direction/coordination/training/tools needed to ensure product meets defined requirements, while mitigating schedule constraints to ensure compliant product meets schedule demands. The Quality Manager is a change agent that is responsible for fostering an environment of continual improvement and adherence to quality standards and customer requirements. The Quality Manager will develop or update policies, procedures, and methods to evaluate and improve the quality of products, materials, components and/or operations. The Quality Manager develops, assures, and maintains the quality of products and processes, including standard procedures (e.g., ISO 9001:2015, AS9100D, ISO 14000 family of standards), quality internal or supplier audits/reviews, Taguchi methods, process reengineering, etc. Responsibilities are within the Quality Assurance and Quality Control methods functioning in a combination of disciplines.

 

Major Position Responsibilities Supervises programs and activities within the quality assurance functions of the organizationOversees audit or inspection processes meant to monitor compliance with established quality standardsAdministers policies and programs ensuring that organizational products and processes meet established quality standardsParticipates in the development, implementation, and administration of an organizational quality management system and monitors progress against strategic quality-related goalsSupervises the work of a team of analysts that collect data identifying potential quality failures, evaluate quality of raw materials or components, in-progress goods, processes or operations, and implement and measure the impact of corrective actionsSolicits internal and external feedback with the goal of continuously improving processes or productsLeads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & Senior Leadership

Scope of Responsibilities may also include:

Manage, lead, direct and mentor the quality teamreviewing and approving timecards and expendituresapproving purchase requisitionsManage quality budget and resourcesEvaluate team performanceOversee the development of the teams professional skillsetAct as customer liaison for all quality issues/concerns and ensure adequate resolutionDevelop and implement quality control systemsMonitor and evaluate processes and productManage quality related issuesLead continuous improvement initiativesReport on quality performanceManage quality budget and resourcesSupport cross functional team initiativesEnsure compliance to Quality Management System requirements

 

Basic Qualifications

Required Qualifications:

Associate's Degree
OR equivalent combination of relevent education and/or experience5-7 years experience in a relevant function

Preferred Qualifications:

Bachelor's Degree in Engineering or other Engineering-related degree or Quality Management or Business
Relevant Quality Engineering experience within Manufacturing, Military, Aerospace/Aviation, Automotive industry, Commercial industryISO9001:2015 Lead auditor or AS9100D Lead AuditorSix Sigma Green BeltCertified Quality EngineerStrong Mechanical Background

SharePoint

TipQA 

Soft Expert 

Minitab 

Ability to read and interpret technical engineering drawings

Knowledge, Skills & Abilities:

Strong computer skills, administrative data control, scheduling and team interfaceStrong written, digital and verbal communication skills in both an individual and team environmentLooks for ways to improve and promote qualityMust be able to possess strong, planning, execution and multitasking skills and have demonstrated ability to reprioritize on the flyMust be able to manage quickly changing priorities while meeting deadlinesWorks within the highest level of integrity, ethics and safetyOperates under minimal direction and exercises moderate to independent judgmentDecisions are guided by policy, procedures and business planAbility to identify and seek needed information; research skills Consistent exercise of discretion and judgmentRequires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives

Other Requirements:

Willingness and ability to travel up to 25% Proficiency with MS Office 365 toolsProfessional demeanor and presentation skills for frequent customer meetings, presentationsOther duties as assigned

The above statements describe the general nature and level of work only.  The statements do not represent an exhaustive list of required responsibilities and skills.  Other duties may be added or this job description may be amended at any time. This job description does not alter an employee’s at-will employment status or create an employment agreement or contract, implied or otherwise.

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