Req#: R35915
Category(s): Trades/Engineering/Facilities, Security
Full Time / Part Time: Full-Time
Shift: First

We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:

Cancer care Critical care medicine Digestive disorder care Heart and vascular disease care Laboratory services Neurological disorders Obstetrics and gynecology care And care for many other injuries, illnesses, and conditions Ranked among highest performing hospitals nationally by U.S. News & World Report Among only 1% of hospitals to be recognized by Magnet® 4 consecutive times Named a top 50 cardiovascular hospital by Watson Health

SCHEDULE:

Full time 40 hours Day shift

LOCATION:

Baystate Medical Center Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO – up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service. Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health. Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Wellbeing programs that include but are not limited to mental, physical, and financial health.

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Summary:

Responsible for the day-to-day management of security operations, transportation and locksmith services at Baystate Medical Center As the senior manager, oversees day to day operations of security leaders at other sites. Provides input to and implements the security management plan and life safety management plan to provide for the security and safety of employees, visitors, patients and others for Baystate Medical Center and Springfield satellite sites. Responsible for budget, final staffing models and training of security staff. Training includes: the new officer program, annual in-service training, specialty training in CPI and other certification programs. The manager also ensures compliance with Springfield Police Department required training for special police officers. Coordinates training for community hospital officers. Has oversight of fire safety, access control systems and critical programs, security liaison and officer shadowing. Maintains and interprets benchmarking data. Develops and maintains performance metrics and dashboards as agreed upon by the Security Director. Attends facilities planning meetings and conferences to provide security input to design of security systems. Represents the department at other meetings including, but not limited to: Whitney Ave operations meetings, Behavioral Health Care Action Committee, and Homeless Committee Planning. Attends operational meetings in absence of the Security Director or present member of select committees. Oversees data entry of reports to ensure quality control. Develops deployment of CCTV, supervises investigations, generates trend reports and incident analysis. Assists in planning of emergency drills and functional exercises. Manages activity of the security supervisors. Dotted line responsibility to Baystate Mary Lane and Baystate Wing. This position serves as the Senior Security Manager in the Department.

Job Responsibilities:

1) Responsible for the day-to-day operation of the Security department to include coordination of assignments and investigations, assignment of personnel, coordination of police matters and coordination of life safety issues.

2) Responsible for the supervision and payroll at Baystate Medical Center. Oversees the selection, orientation, training and development and performance evaluation of supervisors and officers. Directs the administration of discipline and makes recommendations on terminations. Builds and maintains a positive work environment; ensures positive employee relations; addresses employee issues; administers HR policies and all BHS policies and directs the engagement program. Works in a collaborative relationship with Human Resources.

3) Implements security plans and procedures and assists in the development of protocols and policies that enhance the Security environment. Works with managers across the medical center in creating plans for improving the security of staff and patients. Represents the department at open forums and other informational and educational programs with staff across the medical center.

4) Directs the administration of the training program for all officers and coordinates instructors, assigns personnel and maintains records of attendance at security related programs.

5) Coordinator for all electronic systems in the department; providing oversight, maintenance coordination and testing. Works with managers to improve security at sites by recommending systems appropriate to their areas.

6) Prepares the Security operating budget and provides input to the department capital budget. Prepares monthly reports and analysis of compliance with budget targets.

7) Coordinates and reviews the activities of the department investigator. Assigns work, directs specific activities and approves closure of investigative activity. Conduct investigations of a highly sensitive nature, as necessary.

8) Maintains close working relationships with local law enforcement and fire departments regarding issues of mutual interest. Represents the medical center on the Beat Management Council for community policing in the North End of Springfield.

9) Has dotted line responsibilities to the Security Departments at Baystate Mary Lane and Baystate Wing to include recruiting, hiring and training of officers. Administers HR policies and procedures that include corrective actions.

10) Attends facilities and planning meetings to provide input on the design of security systems.

11) Represents the department at various committee meetings including- Whitney Ops, BEHAC -Emergency Dept, and Homeless meetings.

12) Attends operational meetings in absence of the Security Director as required.

13) Directs the activities of supervisors and coordinators at Baystate Medical Center, Baystate Mary Lane and Baystate Wing. Responsible for the training, professional development and employee relations performance of these direct reports.

Required Work Experience:

1) Pertinent experience in criminal justice, policy work or corporate security

2)  5-8 years experience in security in healthcare

Preferred Work Experience:

1) 3 years of management experience, budget and personnel background is preferred

Skills and Competencies:

1) Excellent communication and interpersonal skills required

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

OUR COMPENSATION PHILOSOPHY:

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareer

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelors Degree (Required)

Certifications:

Driver License – OtherOther

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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