As a member of the management team, the main responsibilities of the Manager of Operations are: oversight of training, facilities needs, program data and evaluation, compliance with regulatory requirements, and event planning.
The Manager of Operations is a member of the regional leadership team and is responsible for oversight of training, facility needs, program data and evaluation, compliance with regulatory requirements, and event planning. The Manager of Operations ensures the appropriate identification, delegation, and completion of all projects and department-wide tasks via supervision of regional administrative staff members [Health information Specialists, Program Assistants etc.]
ABOUT SENECA
Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
Responsibilities Manage and assist in the completion of all reporting requirements for the region (weekly, monthly, quarterly, etc.) which may include data analysis, and distribution of said reports for NB Director team review or to key County partners. Provide coordination of Regional Community Response process including scheduling, and maintenance of Regional On-Call calendar as needed. Provide culturally responsive supervision for regional administrative teams including health information specialists (HIS) and program assistants (PA). Coordinate Regional and County specific projects or events such as: hosting key county stakeholders, staff community building events, and staff/leadership retreat days, office moves, donations etc. Oversee compliance to Environment of Care standards & other facility needs in collaboration with North Bay Director team, local Program Assistants and Facilities Department. Serve as the Site Safety Officer, as needed. Coordinate and act as liaison between regional programs and centralized departments to ensure office protocol and process are functioning effectively. Tasks may include but are not limited to:Coordination and tracking of staff IT equipment inventory Coordinating with QA team to obtain/renew Medi-Cal Certification or support county audits Manage process and use of petty cash funds for the region Develop updated or new program office processes and support implementation to increase efficiency Supports the ongoing development of team building activities and staff appreciation. QualificationsRequired:
Bachelors degreeAt least 3 years of relevant experienceAt least 21 years of ageValid California driver's license and insurability with Seneca's automobile policyTB test clearance, fingerprinting clearanceProof of COVID-19 vaccination and boosterPreferred:
Excellent organizational, analytical, computer, and communication skillsProficiency with Microsoft Office suite, Teams, CANVA and ZoomExcellent time management skills Schedule Full-timeMon-Fri; 9am-5:00pm Benefits Starting at $26.78- $29.28 per hour.As of July 7th, this starting range will increase to $27.58 - $30.08Actual salary dependent on creditable experience above the minimum qualificationsAddiitional compensation provided upon passing a bilingual language proficiency examSalary increases each yearComprehensive benefits package:Medical, dental, vision, chiropractic, acupuncture, and fertility coverage50% paid premiums for dependentsLong-term disability, family leave, and life insurance403b Retirement PlanEmployer-paid Employee Assistance Plan5 weeks of Paid Time off and 11 Paid HolidaysScholarship opportunities, ongoing training, and professional development opportunitiesRelocation assistance may be availableSeneca is a Public Service Loan Forgiveness certified employerPromotional opportunities across the agency in California and WashingtonKeywords: Non-profit, Nonprofit, Mental Health, Youth, Advocate, Family, Children, Family, Families, Behavioral Health, Healthcare, Medi-Cal, Quality Assurance, Healthcare Billing, Billing, Medi-Cal Billing, Project Management, Excel Reports, Team Work
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