With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
\n \n Job Description
ABOUT TOWNSQ:
\nTownSq is a modern API platform with integrated tools and processes created for the homeowners’ association (HOA) management industry. Our portfolio of flexible mobile and web applications and professional services are designed for homeowners, board members, and management company leaders. With a mission to empower HOAs and management teams, TownSq delivers scalable solutions that streamline operations and communications so residents can focus on community living.
\n\nJOB SUMMARY:
\nThe TownSq marketing department is looking for a Marketing Operations Manager to join our team. Reporting to our Sr. Marketing Director, the ideal candidate will own, administer, and optimize our digital operations processes and technology stack (Pardot, Salesforce, and other MarTech tools) for our suite of digital products and services, to drive business results. The ideal candidate has a passion for data and marketing, thrives in a fast-paced team environment, and is committed to helping drive measurable results. This role requires exceptional attention to detail and organizational skills to manage multiple projects and ensure technology and automation are integrated and deployed effectively, tools are optimized, data is properly tracked, and operations run seamlessly. This person will also manage our digital marketing specialist.
\n\nKEY RESPONSIBILITIES:
Responsibilities include, but aren’t limited to:
KNOWLEDGE & SKILLS:
\nThe ideal candidate for this role:
\n\nHas experience monitoring and improving performance and engagement across multiple platforms \nCan work in a fast-paced, deadline-driven environment\nIs a go-getter with the ability to adapt to unforeseen project changes \nHas good time management skills \nMaintains a strong understanding of marketing best practices \nIs creative and eager to build processes \nRemains calm under pressure and can tactfully defuse stressful situations \nPossesses a positive attitude and is always willing to find a way to make it work\nIs a natural builder and communicator who loves a work-in-progress\nIs systems-oriented, highly organized, and takes copious notes \nHas a customer-focused mindset \nCan motivate, lead, and influence peers and direct reports\n\n\nQUALIFICATIONS:
\n\n\n5+ years in marketing automation systems and process design \nBachelor's degree\nStrong working knowledge of Pardot and marketing technology trends\nAmple Salesforce experience \nExperience in data and analytics, including database set-up and clean-up, funnel analysis, campaign ROI analysis, and pipeline reporting\nSkilled in designing workflow strategies and processes\nIn-depth knowledge of PPC advertising and analytics \n\n\n\n
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.